Grazie per la buona recensione. Arrivederci ad una prossima occasione

Hello Graciela,Thank you very much for your kind words. It's a pleasure to know you had a pleasant stay with us and we will make sure to add some more inclusive and limited mobility friendly features to our apartments. In the meantime, thanks very much for flagging this!Hope to see you again in Milan or in any of the other Bobs around Europe.Best,Bob W & Team

Hello Seul gi,Thank you for the wonderful feedback on your stay at Bob W.Hope to see you again soon!Best,Bob W & Team

Hello Irene,Thank you for staying in our apartments, although we are sad to hear that not everything met your expectations on this occasion.As for the email, that's unfortunate and we apologise, I hope the team was able to sort you easily.As for cleaning, we don't offer complimentary daily cleaning indeed, but you can easily get fresh towels and linen just by accessing the laundry in the luggage room. We hope to have the opportunity to see you again to regain your trust in us and offer you a better experience.Best,Bob W & Team

Bonjour Karim,Nous vous remercions de nous avoir fait part de vos commentaires. Il semble que certains aspects de votre séjour n'aient pas répondu à nos normes habituelles ; nous apprécions le temps que vous avez pris pour nous le faire savoir et regrettons que nous n'ayons pas été en mesure de dépasser vos attentes.Nous apprécions le temps que vous avez pris pour nous le faire savoir et regrettons que nous n'ayons pas été en mesure de dépasser vos attentes. Nous aimerions regagner votre confiance, et nous espérons donc vous revoir bientôt.Je vous adresse mes meilleurs vœux,Bob W & Team

Hello Jeff,Thank you for taking the time to review your stay at Bob W. I am delighted to hear that you enjoyed your time with us.We look forward to welcoming you again!Best,Bob W & Team

Kiitos paljon Markku kommenteistasi, olen erittäin iloinen kuullessani, että nautit vierailustasi ja että tulet pian takaisin.Toivottavasti vierailet meillä myös muissa kohteissamme Firenzessä, Madridissa, Tallinnassa tai Helsingissä.

Thank you Cristina for your comments, it is a pleasure that you enjoyed your stay as well as you enjoyed Milano.I hope you could visit us soonBob W.

Thank you Konstantinos for your comments, it is a pleasure that you really enjoyed your stay with us as well as you could visit us soon .Bob W.

Thank you for your review.