Hotel vicino a Miller Nature Preserve - Cleveland

“The public areas and the room were clean and attractive. The A/C in our room was on full blast and none of the controls were operable. It was impossible to adjust. It felt like a walk in refrigerator making sleep difficult. We tried calling the front desk but both phones were broken. When we reached the desk via our cell phone to request help none was offered. I would not recommend this hotel.”

“The staff was very helpful and friendly. The breakfast had a wide selection of items to satisfy almost any palate.”

“The carpet was dirty, and the room had a musty smell.”

“Like”

“Beautiful n clean”

“Yes”

“All was good, check out time 11am is too early specially when you check in at midnight.”

“Clean room and breakfast was great!!”

“Even around the exterior landscaping lots of weeds, room not as pictured very old dusty couch moths flying around room when turn lights on and entered. Badly damaged scuffed shower/tub walls. Not even a chair and table in the room. Supposed to be a suite and pictures having separate room for couch and a little desk/work station and that was not the case at all. Breakfast was a joke. The worst grossest hotel breakfast ever experienced. Woman was interviewing and complaining about housekeepers...

“Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts.”

“I was shocked to find dirty sheets on the bed.When I called reception they offered me a new room which I refused because it would have involved getting dressed, packing and moving at midnight. I asked them to change the sheets and receptionist said they were not responsible for room cleanliness. I reminded them that during a pandemic it particularly irresponsible to ignore basic hygenic protocols. That was not acknowledged so I ended up going down to the frontdesk to get clean sheets and make...

“Needs renovation desperately. Right off of 480 and shopping mall and Walmart in walking distance.”

“This place is on the corner of what seems to be a busy street across the street from a Lowe’s hardware store. There is no view worth mentioning and pretty much looks like a no name Motel you would find while driving across country”

“Great hotel extremely clean. Great for pup green space doggie bags. Definitely stay again”

“I went to set on the desk chair and it collapsed.It was supposed to have 4 bolts holding the seat to the base and it only had two.One popped out which was what made me fall.I didn't get hurt but the way I fell made it hard to get up.I reported this to the front desk and the guy just said I'LL fix it.The real problem is that I had to pay a security deposit of 100.00 for security in case I damaged something.They didn't accept any responsibility for their lack of maintenance.”

“This place is perfectly fine as a last-resort hotel. The manager was super nice and helpful, which I appreciated, and the rooms are fairly standard. But the property is not well-maintained, and let's just say that, based on the other guests and their activities, I would have been somewhat more comfortable sleeping with a samurai sword under my pillow.”