Hotel vicino a Crocker Park - Cleveland

“Clean room and breakfast was great!!”

“Like”

“I was shocked to find dirty sheets on the bed.When I called reception they offered me a new room which I refused because it would have involved getting dressed, packing and moving at midnight. I asked them to change the sheets and receptionist said they were not responsible for room cleanliness. I reminded them that during a pandemic it particularly irresponsible to ignore basic hygenic protocols. That was not acknowledged so I ended up going down to the frontdesk to get clean sheets and make...

“Beautiful n clean”

“The staff was very helpful and friendly. The breakfast had a wide selection of items to satisfy almost any palate.”

“Even around the exterior landscaping lots of weeds, room not as pictured very old dusty couch moths flying around room when turn lights on and entered. Badly damaged scuffed shower/tub walls. Not even a chair and table in the room. Supposed to be a suite and pictures having separate room for couch and a little desk/work station and that was not the case at all. Breakfast was a joke. The worst grossest hotel breakfast ever experienced. Woman was interviewing and complaining about housekeepers...

“Needs renovation desperately. Right off of 480 and shopping mall and Walmart in walking distance.”

“Room was clean. I asked for extra pillows; they didn’t have any. The refrigerator was so load we unplugged it ao we could sleep”

“We checked in between 5:30 and 6. We went to our room. When you opened the door, there was a nightstand or some type of furniture in front of the door, a milk just on the ground, and other things strewn around the room. There was food on the top of the fridge. I thought the clerk gave us the wrong room. It wasn't. She said she had just come on shift, that there wasn't a maid available, and that there were no other rooms left. We had to scramble to find a different hotel. I had packed a...

“Dirty, needs to be cleaned up”

“I went to set on the desk chair and it collapsed.It was supposed to have 4 bolts holding the seat to the base and it only had two.One popped out which was what made me fall.I didn't get hurt but the way I fell made it hard to get up.I reported this to the front desk and the guy just said I'LL fix it.The real problem is that I had to pay a security deposit of 100.00 for security in case I damaged something.They didn't accept any responsibility for their lack of maintenance.”

“The shuttle ride and driver was great— very friendly and kind! Outside property needs upkeep and cleaning up. Inside was dirty. My room had an odor of being unclean and the floors were dirty—walking barefoot in my room resulted in dark and dirty feet!! Corners on floors were caked with dirt. My shower curtain was grossly moldy on the bottom. I did not eat breakfast here because of the overall lack of cleanliness. The night front desk person seemed annoyed when I asked a question about the...

“This place is poorly maintained. It looks nothing like the pictures on the website. We booked our travel in February for 2 days. It reaked of weed and looked like nothing had been cleaned in both of our rooms. There was bugs,torn and stained carpet,holes in the walls. Don't stay here.”

“Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts.”

“Very clean room. The staff was 100 percent! The kitchen area was fantastic even extra special to be able to get a coffee maker with coffee filters. I would of liked more of an assortment of items with the breakfast buffet daily and individual coffee creamers not only at breakfast time but be able to get the whole day. Otherwise it was a good couple of days staying there!”

“Old property Needs Renovation”

“I booked a stay here because it was a cheaper option for one night and it was close to the airport. When I arrived there wasn’t anyone to help with check in and we had to wait 15 minutes until someone came to check us in. Once we got to the room we noticed that it looked like it hadn’t been cleaned. There was dog hair and dirt on the floor. There was something spilled in the cupboard. We also found multiple dead cockroaches. Ultimately we went back to the front desk and told them we would not be...