Hotel vicino a Lake Erie Nature & Science Center - Cleveland

“It was a lovely room very neat, orderly clean the staff is hospitable very nice people and efficient.”

“It’s really the staff making this place awesome. Decafs is made at evenings and the skill they put into making omelets are examples of thoughtful effort. Thank you.”

“Like”

“I was shocked to find dirty sheets on the bed.When I called reception they offered me a new room which I refused because it would have involved getting dressed, packing and moving at midnight. I asked them to change the sheets and receptionist said they were not responsible for room cleanliness. I reminded them that during a pandemic it particularly irresponsible to ignore basic hygenic protocols. That was not acknowledged so I ended up going down to the frontdesk to get clean sheets and make...

“Good”

“The front desk, stuff door, very friendly and professional and it was a very easy process didn’t take long at all”