Requested non-smoking room due to allergies and was assured the whole facility was smoke-free, but the whole floor stank of smoke all night. I asked to change floors but was told the first floor was all booked (but the parking lot was nearly empty in the evening and next morning) so I shoved a towel in the crack under the door. Them discovered there was no toilet paper (left just a few squares), the bedside lamp didnt work, the shower curtain was installed so high that it didnt drape into the tub and the floor became a pond, there was blood on thebathroom wall, and - to top it off - when I asked for the free breakfast as I was checking out he said I should have requested it in advance. Really? Well, he gave me one anyhow but it wasnt worth arguing about - just a muffin, yogurt, and juice.
I chose this place based on the 'excellent' rating and good reviews, so I thought I'd give a REAL review. I wont be back and dont recommend this place.