Hotel romantici a Mismaloya

“Absolutely incredible experience at Villa Mercedes! We will be back!!”

“This hotel was truly EXCEPTIONAL! It exceeded my expectations to the point where I'm already trying to book my next stay there. Although it's a 30 minute drive to Malecon, it's worth it. It's safe, quiet and because there are only like 9 rooms on the property, it's a very intimate setting. The staff was phenomenal - everyone from Maria at the front desk, to Dulce and Diana who made sure we always had the best margaritas (the cucumber blended margarita is a must btw!), to Abi who took care of us...

“We loved our stay. Only disappointment was they are supposed to restock the mini bar every 24 hrs, ours was never restocked even after calling front desk. Also ordered room service on our last morning before checking out, and never received. Waited over an hour. ”

“The property is nice. The staff is nice except for the waiter at the restaurant that tried to scam an extra tip off my room charge. ”

“I didn’t like how staff would knock, ring doorbell and call at 9ish pm to come by and pick up room service dishes. We were all in bed relaxing and some of us got woken up at the many attempts made to come and pick up room service dishes late at night. This was very inconsiderate. ”

“Walk in to a glass of champagne ( I don’t drink champagne and asked for a beer and got one). The staff is extremely friendly and accommodating. Srta Guterez at the concierge desk is incredible and an asset to the hotel. The food was good drinks are well made and served fast. The only knock I have is the bar in the Los Arcos area should be open to the public for drinks appetizers. It has the best view and to me seems underutilized.”