Thank you for your feedbackWe are aware of the issue with the shower - it is on our maintenance list as soon as the room is available for our maintenance staff to block it off

Sorry you did not enjoy your stay.The couch is being replaced - we are just waiting on the shipment to arrive

The room can accommodate 3 guests but when you book the room it advises that the room booking is for 2 guests and additional there is a fee for additional guests - if you have an issue with the way this is advertised on Expedia you need to speak to them as that is how they set up their site.Everything is refundable if guests request to cancel within a suitable time frame and for acceptable reasons.There is Telstra service onsite which is advised to all guests prior to arrival.

Our rooms are supposed to be country style cottages so are not the cold modern styled cottages - they are just that "cottages".Every room has a microwave including this room so I am unsure as to why you thought you had no microwave - I checked with housekeeping who were quite puzzled as to why a guest thought there was no microwave. Our cabins are not designed for electric frypans and cooktops as the entire room and furnishing would be embedded with unpleasant odor of cooking.There is an information booklet in every room that has all the restaurants in the area including their contact numbers. The cafe across the road is new and is not open on a regular basis.