The two-bedroom apartment is charming and located in a prime location - right above one of the best restaurants in Monterosso. In fact, the location is in the heart of town, with everything within 3-5 min walking distance. The owner, Roberta arranged for a taxi to meet us at the train station and another to take us back to the train station when we left Monterosso. The taxi ride was only about a minute long but it was helpful because we had luggage and children. The taxi fare was pre-paid by the owners, which was unexpected, unnecessary, and an unusually nice touch. Roberta and her young son met us at the taxi and accompanied us along the short walk to the apartment - and did the same when we left. The apartment was well-appointed with a washer/dryer, linens, towels, extra blankets, wifi, and a nice hot shower. One bedroom had a queen-size bed and the other had a trundle bed/loft combo that could easily sleep three. My boys loved the loft bed.
Some reviewers have commented on a language barrier but we had no trouble communicating with Roberta or Andrea. Monterosso is a quaint Italian town; none of the locals speak English with perfect fluency. This is one of the reasons people choose Cinque Terre as a vacation destination. Roberta gave us a few dining and activity suggestions - they were all perfect. It happened to rain the entire time we were there and the walking/hiking trails were closed due to the weather. Despite this, we had a great time visiting Monterosso and the other seaside villages by train. I would definitely stay at this location again, in part because of how pleasant and accommodating the owners are. One recommendation I can offer is to make reservations for the restaurant immediately below the apartment upon arrival. It becomes quite difficult to get a table without a reservation as the day progresses.