Hotel vicino a Mount Abu Polo Ground - Ābu Road

“Reason for 4 star and not 5 star because of these factors: hot water ran out during shower; I did not shower the second day; room locks 🔐 look like emoji; rooms are old and there was non stop noise of construction going during day time; paid same price as JWMarriott rate Staff service was 5 star Bonfire was 5 star Food was 5 star ”

“We had a wonderful experience staying here. Staff has a very helpful attitude. Property is well maintained. The Mulberry tree restaurant team, including Bhagat Ram ji and Chetan, was particularly helpful. They had a great choice of menu and prepared individualised food for us, including Jain food and food without mirch. Best value for money and enhanced the joy of our holiday. ”

“Good”

“When checked in the room phone was damaged not working, kettle was broken.we get replaced both, In the morning toilet flush not working they forget to switch on water tank, water is not coming from shower head. On the end ask for breakfast they made it fresh, tasty. Thank you ”

“Only issues is property very dirty bathrooms very dirty u need to stay see ”

“The rooms were clean, comfortable and well maintaned. The staffs were very helpful and polite. Over all I am very satisfied during my stay . So I would highly recommended this hotel to any one come and enjoy the wonderful experience.”

“Not a 5 star property. Friendly staff. Offered tea on arrival, then charged us for it later.”

“This hotel has no lift and the breakfast thats included is not much option. They charge just to use a heater. The blankets have stains. The receipt machine does not work so you have to pay cash only. The wifi is not great at all. However the location is great, you get peaceful sleep because it is quite. They do not have much amenities. Overall the price was not worth it. I was little bit disappointed.”

“No hot shower. Chappie needed a spaner to turn on our tap to fill a bucket. I turned it off to save water but couldn’t turn it on again! Rinsed off in the basin. Our driver’s dorm room had mice so he slept in the car. ”

“Staffs are very rude..specially at the front desk area. Very slow on service, they need more staffs at this property to reach service area properly. Food also not up to the mark..very disappointed. ”

“Great service and a clean, comfortable room. Excellent location, and the staff were very helpful and informative. ”

“Pathetic hotel, rude hotel managers, room condition far away from photos put on hotels.com website. This hotel should be immediately de-listed from this website otherwise hotels.com quality cannot be trusted. ”

“It wasn’t a good hotel at all. It says luxury boutique but it is neither Luxury nor boutique. Dirty towels and dirty floor of the room we were supposed to check into. I won’t recommend this at all.”