Hotel vicino a Mount Sinai Hospital - Chicago

“The room never got vacuumed. The shower poured water on the whole bathroom floor, I had to dry the floors with towels regularly. I paid for a two queen sized beds and one double sofa bed, didn't get that either. Since I didn't get the sofa bed two of my friends left and had to make other arrangements. I asked the front desk for help with the sofa bed, no help of any kind. Expedia ignored me twice for help. Let my messages run to "restart conversation". The elevators got stuck and stalled every...

“Fruits served in the breakfast were not good and they were not fresh. Keep one water fountain which is very basic for the price”

“No dan desayuno”

“This was my second stay at the Sono. I love everything about it. It is a great location with restaurants within walking distance. Free to park close to hotel. Comfortable beds. Very clean!! Management is both helpful and friendly! Breakfast had healthy options. I plan to stay again next time I’m in town.”

“Worth every penny”

“Fabulous walkable neighborhood. Roo.s are spacious and very nicely designed”

“Great stay and would stay again! Cool location and accessible to plenty of things you would want to see and do”

“all good”

“Hotel centralissimo, personale gentilissimo, camere spaziose e ottimi servizi. Top!”

“Bella struttura, camere spaziose, molto pulite. Nota negativa il continuo odore di cibo in cottura nella hall. Complessivamente il giudizio è positivo”

“Buon albergo in posizione perfetta.”

“Rooftop Movie theater looked fun during the daytime, but wasn’t committed enough to buy a ticket after sunset. Rooms were fine. Coffee shop was short-staffed the day I was there - to the point I gave up and moved on. The staff I ran into in the hotel from housekeeping to front desk to bell staff were all universally pleasant and helpful. Location was great - convenient to the show I was attending at the Cobra Lounge and to a pretty decent variety of decent looking food options. Don’t miss the...

“.”

“Room was clean and the staff was friendly and helpful”

“Nice staff clean room would stay again.”

“The entrance area on the street level needs updated/cleaned and decorated to reflect the quality of the Hyatt. When we first walked in we didn't think we were in the right place.”