Hotel vicino a Muskoka Bay Park - Gravenhurst

“The Room wasn’t maintained like I thought it should be / we had popcorn still on the pull out couch and shower was still dirty. Kids loved the pool and breakfast was decent.”

“I wanted to enjoy our stay here but unfortunately the lack of customer service had a dramatic impact on our stay. We were excited to use the hot tub (myself and my two children). No one was outside so I figured it would be a good time to go down so the kids didn’t bug anyone. The hot tub was at 78 degrees. It was freezing. So we left and went back home to the room. I called the staff about 15 times with no answer to turn up the hot tub. We left the lid open in the hopes we would be back down...

“Good”

“La struttura è carina, il personale molto gentile e disponibile, i dintorni della struttura ben forniti. Siamo arrivati però alle 6 del pomeriggio e la camera non era ancora pronta. A colazione abbiamo dovuto aspettare 15 minuti in piedi perché non c’erano posti ”

“Everything”

“Breakfast room was not properly attended to”

“.”

“proprietario gentile e disponibile. Camera pulita e molto spaziosa, con micronde e frigorifero e un lavello per la pulizia dei piatti. Posizione buona, con facile accesso all'autostrada. Il prezzo un pò alto.”

“If you're thinking of staying here, don't. Rooms are dirty and in need of updating. Floors including the shower are all soft and the place smells bad. The bed was the most uncomfortable ..not a good sleep. Was so glad when morning arrived so we could leave. Terrible experience for the ridiculous price we paid...”

“Mentre il paesino di Bracebridge e' incantevole, questo vecchio hotel/motel non lo era affatto. Al primo impatto, sembrava un motel degli anni settanta, con check-in effettuato a mano e chiave di una volta. Eravamo in cinque (io e i miei 4 bambini), e ho chiesto un letto in più' (pagandolo). Quando la proprietaria l'ha portato, l'ha solo lasciato davanti alla porta senza portarlo dentro la stanza e senza aprirlo. Quando il mio figlio ha cercato di dormire dentro quel letto, ha iniziato a...

“Not clean although the bedding smelled & looked ok….just over half a roll of toilet paper….. person in office had no idea what to do & stated that owner was called out of country on an emergency….. he gave us the key to a room & stated to have a good night….. we slept ok with no bug bites by morning….4 stations on TV 2 of which were BC news stations… 1 station sports & the latter was aptn aboriginal people television network….. there were notices on the office door from the fire department and...

“Time for major renovations….basics were there…bathroom was clean , water was hot…but no drinking glasses, Kleenex, no chair or table in the room. Did have coffee and tea available in the lobby. Our room key was in an envelope on the desk…no one around! Front door open all night.”