Hotel vicino a Nature Park Retention Garden - Los Fresnos

“We arrived to our room an walked in room dirty bed not made and towels on the floor they moved us to another room and trash in the trash can and towels were dirty with stains would not give us any kind of discount we will not stay there again and the water from the faucet smelled like sewage”

“Arrived at and the room was dirty, was missing shower curtain had not been mopped or swept ,I was moved to another room where that room was Nasty and dirty as well. Floors were brown was so gross the lady at the front desk. Told me if I wanted to get the keys from her and that I could walk around and look at the units to pick out the room that I would want totally disgusted asked for a refund. Wouldn’t recommend to anyone!!”

“Ubicación muy buena Desayuno aceptable Estacionamiento amplio Personal, a mí me fue mal con la recepcionista cuando hice check in,bastante desagradanle ,los demás días muy amables y serviciales en recepción”

“NA”

“May be the worst motel I've ever stayed at. Here's a list for why: 1. Toiletries - We assumed there would be shampoo and conditioner (like pretty much every hotel). There was just a very small bar of soap. We asked the front desk and they directed us to the vending machine that sold a 4 oz bottle of Head and shoulders for four bucks. The lady claimed that they stopped giving out shampoo after covid. They also gave two towels in the room that were the size of hand towels. The night front desk...

“Todo excelente !!!la única recomendación sería dar huevo en el desayuno Felicidades”

“Clean room. Good hotel for short stay. Window insulation not perfect with interstate close is a point of improvement.”

“Needs improvement on lots of things.”

“todo bien”

“.”

“It was amazing great Staff, and breakfast was awesome. The pool was great and the room as comfortable. Clerks were very courteous A+ Experience”

“Si,fresco y variado y el estacionamiento es amplio.”

“Estaba limpio en cuarto pero no tenía focos las lámparas o no funcionaban y la alberca estaba muy pero muy sucia”

“Room was not cleaned even when we were told they would be back. Blow dryer and phone were broken. Room next to elevator could not sleep due to the noise from people coming and going at all hours of the night. AC was not working properly. Continental breakfast is only waffles and cereal. Not much selection Pool area was unattended so there were about 20 unsupervised kids which kept diving in small shallow pool at one point about 15 of them ran and jumped in together which was not only...

“Sucio con cucarachas , huele mal, la regadera sucia, la cocinera sucia”