4/10 Scarso
James
Viaggio con la famiglia
29 set 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We reserved a King non-smoking. The lobby smelled like pot and cleaning products. The person who helped us said nothing other than "driver's license" so I wasn't even sure when we were done. We had no information about breakfast, etc. The first room (hint) had two double beds and smelled like someone chain smoked in it all day. We got moved to a second double bed room when we were told there were no king bed rooms. It did not smell as bad and the beds were actually pretty comfortable and clean (although turning the heat on caused a very nasty odor). The toilet didn't work, though, as there was no water in the tank. That was later fixed but we can't say the same for the single elevator. It was broken both nights we stayed there. The first night the attendant reluctantly (her shift had not started yet) used a special key to retrieve the elevator from the second floor. On the second night we were not so lucky as the "manager" only had the elevator key and was not present that night. A cleaning person did tell us to have a nice day on our way out -- the first time we heard anything like that from anyone who worked there. We will not be returning to this hotel.
James
Soggiorno di 2 notti a settembre 2025
