Hotel vicino a Newport Town Hall - Newport

“Staff was nice and helpful the hotel felt ran down”

“Sono stato tratto in inganno dal marchio Holiday Inn. È stato un inferno! Mi sono fermato due notti e non mi hanno rifatto la camera. Mi hanno proposto un rimborso di 15 dollari. Ho accettato: che alternativa avevo? Mi è stato detto che il personale non era più disponibile. Tra l'altro, al momento della partenza il rimborso proposto il giorno prima non è più stato riconosciuto. Spero che il manager prenda provvedimenti.”

“Our stay here was disappointing. Restaurant: closed. Bar: closed. Our room was sad, and noisy; it was hard to sleep with a rattling mini fridge and extremely loud and outdated AC. Since all the amenities were closed, it made for a miserable stay. Even the bikes that are supposed to be for the guest's entertainment were old and rusty that I didn't want to risk riding an unkept bike. Not coming back here again.”

“Room was very clean, comfortable bed, beachfront was awesome! My only issue were the walls are very thin so hope your neighbors are quiet. Mine were not! They talked and laughed very loud all evening long. I don't mind people having fun but these guests did not respect other neighbors. I had to call front desk twice. Not sure that helped for it went on well after 11 pm. I had to turn up TV just to drown out the noise. Besides that, a good stay. Restaurants and bars were not open in the...

“For a hotel at the beach that i assume is used frequently, it was clean and welcoming. We stayed in a basic double bed room and it was as expected. Breakfast was a nice amenity that most places no longer offer.”

“Yes”

“Room was in a nice spot”

“Very clean and great location. Private walk to beach very convenient. Excellent staff. Truly a hidden gem!”

“Was a nice hotel. Staff friendly. Breakfast was good. Room very nice and clean. Liked the pier and the pier side snack bar. ”

“AC unit was not working ”

“Clean and comfortable rooms. The complimentary breakfast was excellent with options beyond the standard fare. ”

“This place was a total dump no smoke alarm in the room paint peeling off the ceiling fixture in bathroom hanging no shampoo or cream rinse big hole in the wall trim around window is rotten and black like mold”

“remote in the room did not work for the tv. shower would not cut off. water would come out of the shower part. but over all good experience. staff was super nice. quite hotel which we needed badly after the night we had. ”

“Yes ”

“Overall enjoyable. They seem pretty understaffed for the size of the place. The staff I interacted with was cordial. If you stay more than a couple of days you will have to go to the laundry exchange to get linen. A text is sent to your phone asking if you have any issues or concerns. I had an issue of the smell of marijuana coming through the bathroom vents 3 or 4 nights. I reached out about it but did not get a response. A lot of stains on sitting furniture. There is also construction on...

“Beautiful new facility. Great location - easy walk to the historic area. The complimentary breakfast was excellent with options a step above the usual hotel offering. Only complaint was apparently they have a mandatory $15/day valet parking which was not mentioned in the listing nor explained upon our arrival. We had no parking issues the first two days of our stay but on our third day a valet informed us we had to pay $15 to park there. He became very rude and stated he would have our vehicle...

“Place was just ok for a couple night stay. You have to go to another loction to pick up and drop off key. Staff there were friendly. Not to far away, within walking distance. Couple blocks away from waterfront area. Bed was ok, couch to sit on was not very good. Room was roomy. Shower flow for hot water was not very good. There is a decent size outdoor sitting area. You will hear noise. I don't think I would stay here again.”

“The rooms are clean and the grounds seem to be well kept...other then that my stay was horrible. The location is weird and the property owner is not at all professional or customer service friendly. I should have left when I first got to the place because while I was checking in the property owner was reading off a clipboard full of his personal rules while staying at the property... It was overwhelming and very unrealistic and so uncomfortableb but I understand that was his place and he had...