Hotel vicino a North East Aircraft Museum - Newcastle sul Tyne

“I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

“We did not have time to use the hot tub unfortunately and we did not look for shops nearby but we had no need anyway.”

“Toilet wouldnt flush, stains of damp all on roof. Sink blocked. Overpowering smell of sewerage in the corridor. ”

“The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open.”

“Absolutely disgusting. Smelt like human piss HORRENDOUSLY. Carpet was miss coloured from stains. Burn marks on blanket. Bed was floor level. Smelt like fresh current cigarette even tho there’s no smoking signs. Would absolutely not stay here!!!!!!! My clothes all smelt the next day. I backpacked Thailand and nothing was this gross. ”

“Friendly, well maintained , staff supportive, nice breakfast (but not extra- ordinary ) very good value and would book again ”

“Peacefull nights sleep Lovely staff ”

“Large car park. Rooms was spotlessly clean. Comfy bed. Great value for money.”

“Better than expected - lovely building well maintained. Very clean.”