Hotel a North Highlands

“High odor to smock and bad odor in the room and water leak in the bathroom. When I pay with the reception personnel no respected the pay of Expedia aplicación $196.28 and he take the more money the my card total of $296.28 In the hotel no respect the price the aplicación of Expedia took. Thank you ”

“Molto comodo per poi andare in aeroporto. Ottimo il servizio navetta gratuito. Nei dintorni ci sono molti posti dove poter mangiare”

“The floor of our room was sticky. Very pet friendly. Breakfast buffet was not stocked well, specifically they were out of coffee the first day and out of hot water the next. To be fair, once I brought the issue to the attention of the front desk, they alerted the breakfast crew and they remedied the problem. ”

“IHG/Expedia - NO HUMANS - I was unable to cancel my via the AI system. When I asked the AI if it was a human, it would only reply something like "I am a certified agent". I tried for over an hour through various chat bots. Never found a human. Was unable to cancel and get a refund. Was unable to make a complaint, even. NEVER USING EXPEDIA OR IHG AGAIN, UNTIL THEY HIRE HUMAN CUSTOMER SERVICE. ”

“great”

“No any chair in room, it very difficult for customer. ”

“The Desk staff was most accommodating and welcoming. The site is well maintained and clean. Five pillows on the King bed was nice. Breakfast was typical but did have sausage and beacon on different days. Walking distance to a couple of fast food establishments and very close to grocery shopping. Quick, easy access to the freeway. I felt comfortable with the parking.”

“Check in was fast and easy. Receptionist was great and the fact that they call to see how check in and Eve else was is great. Thank you for great service ”

“$17.99 for a breakfast that should be complimentary is wild. ”

“I do not know the hotel’s pet policy. I was not traveling with my dog, but the staff was very kind and helpful. The room was clean and I felt safe staying there. This is an older hotel with exterior doors that lead to the parking lot so if that’s not your thing, you may want to find another place but the location was important to me and so I chose to stay at the Heritage Inn again. the staff was very helpful and I’m grateful. Thank you. ”

“Tidy and very comfortable for short stays”

“Very Clean Place !”

“We stayed here because they had park and fly options and a shuttle to the airport. The only negative for us was that the shuttle doesn’t run as late as our return flight. ”

“Clean”

“Good breakfast ”

“Right by the airport always come here before Tahoe ”

“Clean, large room and free hot breakfast. The staff was friendly and helpful. Free wi-fi and television worked well.”

“arrived late, had breakfast”