Resort e hotel con spa a Northampton

“The hotel seemed to be short staffed during breakfast service. The staff seemed annoyed when we ordered eggs. For some reason, the radiators were on full blast in the corridor between reception and the rooms despite it being 30+ degrees outside. So it was a bit uncomfortable. The air conditioning wasn’t great in our room. It was blowing but the air wasn’t cooled. A red light was flashing on the temperature control. To be fair, the hotel could have probably resolved these issues if we had...

“All good, only downside the double bed mattress, you could feel the springs when laying, also could do with somewhere outside to sit.”

“The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...