Resort a Nuevo Nayarit

“Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

“prácticamente todo estuvo excelente en la propiedad, solo hubo problemas con el aire acondicionado, pero esto fue resuelto por mantenimiento.”

“Siamo stati molto bene. Il posto è perfetto anche per andarci con bambini piccoli.”

“Salta all'occhio lo staff numerosissimo ma non sempre all'altezza di una struttura del genere. Sembra un esercito senza un vero comandante! Fastidiosa e' l'insistenza nel lanciare continui messaggi finalizzati alla cosiddetta "mancia". Ottimo il ristorante messicano e quello francese, non altrettanto quello italiano. Più che buona la colazione e il luncheonette a buffet che propone tantissimi piatti gustosi della cucina messicana.”

“Entertainment staff Edgar was so helpful They need to have bit more food options especially for kids. Overall it was good experience”

“I love the outdoor pool, staffs very friendly and helpful. No activities at the resort.”

“Velas is a beautiful resort. The staff has always been helpful and very friendly. Fun activities and nightly shows along with good food with themed dinners. There is a nice and clean gym that has the basics for a good workout. The rooms are comfortable and relaxing. We have stayed here many times and will continue to return.”