Hotel vicino a Old Mill Park - Chesapeake

“Staff is excellent! Safety is good. Property already needs repairs. Water leaking around light in the shower. Room above not in use. Hot water took 20 minutes to warm the shower or reach kitchen sink. Rooms looked clean but, Found trash behind a dresser. Sticky spots on counters and in drawers next to bed. Ants in shower. Lights are led and strangely wired. Smell of a gas leak near EV chargers. All was brought to staff attention and included maintenance. No one could offer us any help beyond...

“No great poorly managed”

“Rooms are clean,Great owners friendly, safe,no Roaches, good Hotel for the price”

“The room was filthy! The pictures online do not match what we experienced. The toilet paper roll holder was broken, the seating in the room was stained, the shower was disgusting. We didn’t want to shower or brush our teeth. Our door to our room was broken. It was overall not a great experience.”

“Great experience! The front desk staff was exceptional!!”

“Room was dirty , breakfast selection was terrible, and the customer service was bad .”

“This is a spectacular little boutique hotel in downtown Norfolk. The location is great for walking to the theater and the water district. There’s dining everywhere. The biggest bonus is the glass art museum that’s included with your stay.”

“All good”

“Clean and tight. Not a luxury stay, but perfect for everything else!”

“Staff is excellent”

“The property was clean. Not exceptional. Staff helpful. Breakfast not the greatest. The stay was nice but for the price they need to upgrade. Carpet definitely needs to be changed.”

“Room was a little run down”

“location”

“Breakfast, and the staff in the breakfast area, were great. The front desk staff was friendly and helpful at check-in and every morning. The room was comfortable (the air conditioner was pretty loud when the compressor kicked in). The shower was great. The only problem was that housekeeping never came to clean or replenish the towels in the six days we stayed, even when we stopped by the front desk in the morning to inform them that we would be away for the day. The TV was very loud when it came...

“Garbage strewn in the hall, also bins of garbage in hall, water leak in hall. Toilet seat not installed properly, broken shade stored in corner of room. No desk chair, linens dingy, hair in between sheets. Room in disrepair. Not to the standards of other Quaility Inns.”

“The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again.”

“The staff is great. They must have kept my notes from a prior stay, they put me in a corner room/ top floor which was surprisingly quiet and peaceful. Bed linens impeccably clean. Interior of the room clean and well maintained. That said, cosmetically speaking, the property is showing signs of wear, which is to be expected, I suppose. Overall, this is a great value, with a friendly and attentive staff, where you can get a peaceful night's sleep despite it being in a somewhat busy area of...

“The staff was very friendly. The room was nice, clean and comfortable. I wish there were access to stairs though.”

“Ok”