Hotel vicino a Pacific Rim Bonsai Collection - Tacoma

“If you enjoy warm or hot showers, this is not the hotel for you. I stayed here five nights and had five cold showers. I know stuff happens, so I let the front desk know. I was told by the assistant manager that he would send maintenance. Again, cold shower next day. I figured whatever he tried didn't work and let the assistant manager know again. Again, he said he would send maintenence. Well, long story short, it repeated every day. I asked nicely for them to do something to make it right,...

“If your wanting a pet free environment, this is not the place. Even if i was traveling with one, i dont think it was sanitized well after each persons stay. ”

“Overall pleasant. Clean, food was not bad, room was great.”

“Best Hotel in Federal Way, 10/10 Experience every time we stay thank you guys. ”

“The hotel has a good value for money since also the rich buffet breakfast is included in the rates. Laundry is possible, including air dryers. Rooms are large and equipped with fridge and microwave. Staff is nice and helpful. Restaurants nearby, at walking distance. I will go again. ”

“This property is nothing like what’s shown online. The photos make it look clean and well-maintained, but the reality is completely different. The condition of this place is unacceptable…dirty throughout, with carpet literally being held together by duct tape, stained and worn dining chairs, and torn bedding that should have been replaced long ago. The elevator (only 1 of 2 available) was dirty and had graffiti, and the entire building smelled strongly of cigarette smoke mixed with body...

“Love this place. Great staff its one of our favorite places to stay. Close to things to do and close to hwy access”

“Camera spaziosa, letto confortevole. Vista non panoramica. Aria condizionata in camera rumorosa. ”

“Elevator was not working for a couple of days”

“The room was clean, and the bed comfortable. It was a quiet property and the breakfast was great, with a nice selection of food. We would stay here again in the future.”

“Everyone was nice and helpful.”

“The room was clean but smelled VERY strongly of cleaning product chemicals when we arrived at 5pm. We left and returned at 9pm and the smell was still strong. It is directly across the street from EQC casino and a busy road so it is VERY loud. We could not sleep the entire night. They require a $60 in cash only deposit that you get back at check out. Just fyi. The parking was easy and close to the room. There were rooms designated on the bottom floor for people with disabilities that were...

“A lot of noises the blankets itched the bathtub had no curtains ”

“Yes and clean room.”

“The pool was clean and the hot tub was hot”

“Hot tub was amazing. And the water pressure is great... a great place to stay..”