Hotel vicino a Palace House - Brockenhurst

“We booked a two-night stay at The Montagu Arms to celebrate our first wedding anniversary, so this was a special occasion for us. I would first like to say that every member of staff we encountered was friendly, welcoming and professional throughout our stay. Unfortunately, the accommodation itself fell well below our expectations. The room we were allocated felt tired, dated and unclean around the edges, with several areas looking grubby and in need of attention. It was also extremely hot, and...

“Really nice, well maintained and friendly staff. Not the first time here and services are really good.”

“Good atmosphere and history (Titanic connections). Restaurant yummy. Rate hotel down just a bit due to a towel warmer in bathroom which made entire bedroom warm, so had to crank down AC. Mattress not great. Woke up with stiff back. Also rate down when asking front desk about a shuttle bus which might take us to our cruise ship, was met with a response of “I have no idea; I’ve never been on a cruise.””

“Staff was helpful in figuring out how to get to the ship.”

“The hotel itself is looking a bit tired but our room was spotless and clean. The staff were so lovely and helpful. The buffet breakfast was hot and tasty. The location is amazing. Fantastic place to stay if u don't want to spend loads of time in the hotel.”

“What a lovely stay run by a lovely couple. A quirky friendly B&B within easy walking distance of town ( a little up hill on the way back) Beautiful garden full of interest. A perfectly cooked breakfast in the morning made using good quality produce. Along with cereals, yogurts and juice. Homely and clean. You really felt like a guest rather than just another number moving through. They have two small friendly dogs but kept them out of the way for a guest who felt nervous around dogs....

“Rooms were ideal the staff were super friendly and helpful and the breakfast was delicious!! Thanks x”

“Cozy room, very comfortable bed. Excellent stay”

“Who was contemporary and nicely designed? The room was extremely hot. No air conditioning 80° plus. I asked them to fix the air conditioner. They told me that they couldn’t do anything about it, and they offered to give me another fan but we already had two fans in the room. I don’t think that room was worth $280. Very disappointing.”

“This is a beautifully situated old mill on a gentle stream with gorgeous grounds. Idyllic. Just outside Lymington but a short 8 minute drive into town or to the ferry. Dinner was good with excellent service. Nice room, comfy beds, good bathroom. We were there on the hottest day of the year so it was very hot in the room but a fan was provided which helped.”

“Really friendly staff & very clean everywhere which was great. House keeping staff were lovely & very helpful. Quite easily the cleanest place we have stayed in. Possibly some of the rooms were more style than substance as not practical in places. Some maintenance issues regarding loose tap in Room 3 . Do note : Avoid room 12 especially in hot weather as incredibly hot!! Poor ventilation & a pathetic fan which just blew around warm air. We asked to be moved after experiencing the worst night’s...

“No complaints at all. All was good and staff were excellent.”

“Lovely Garden room. Rather bijou and a particularly small bathroom. I was concerned about noise from the restaurant but it was fine (we were on 1st floor). Luxury bedsheets and duvet and decent aircon. Staff all lovely. Breakfast was fine. I had salmon and scrambled eggs on the first morning. The salmon was pretty tasteless and the eggs were dry - very disappointing and not expected from this establishment. Next morning I had smashed avocado and poached eggs which were nicer, but not...

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“Situated in the heart of Cowes right on the High Street. We stayed here one night to attend a family party. It was perfect for 1 night, the room was clean and the bed was comfortable. The Anchor is a lively, popular pub serving local beers and weekly live music. The room had some ear plugs provided but we didn't need them, a nice thought though.”

“Letti e cuscini comodi e spaziosi. Personale disponibile”

“No door key as all digital, had to use phone which is ok but only gives access to 1 person. Shower temperature was luke warm at it's hottest, shower gel dispenser didn't work. Also the air-conditioning didn't work, had to use the fan instead. Room was noisy due to the adjacent pub.”

“A lovely hotel that needs some improvements mainly around its staff. This is a lovely period property that has been modernised to a high standard. The rooms are furnished to a high standard and have lots of excellent amenities including a Dyson hairdryer and snacks and tea and coffee maker provided free in the room. The food at dinner was lovely but the menu is very limited so I would check before having your meal that you actually can eat something from there. Please note there is no air...