Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 470 su 1025 recensioni" "
10 - Eccellente
470
Valutazione di 8 - Buono. 275 su 1025 recensioni" "
8 - Buono
275
Valutazione di 6 - Soddisfacente. 158 su 1025 recensioni" "
6 - Soddisfacente
158
Valutazione di 4 - Scarso. 66 su 1025 recensioni" "
4 - Scarso
66
Valutazione di 2 - Terribile. 56 su 1025 recensioni" "
2 - Terribile
56
8,6/10
Pulizia
8,4/10
Personale e servizio
8,2/10
Servizi
8,0/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Jade
Viaggio con famiglia e bambini piccoli
2 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My family and I had an amazing time at Atlantis resort!
We stayed in the Coral which was nice the only thing I didn’t like about the rooms were the small refrigerator on the floor. The resort is beautiful, there are many pools. The beach is easily accessible and beautiful. There are many activities and clubs for children and teens. There are many food, shopping , dining options . I really enjoyed my time at the Atlantis and I plan on returning.
Jade
Soggiorno di 3 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 2 mag 2024
Dear Jade,We are happy to hear that you had an amazing stay at Atlantis. We try to offer something for everyone! We appreciate your feedback and will share with management. We hope to welcome you back to paradise again soon.
8/10 Buono
Tracyann
1 mag 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Tracyann
Soggiorno di 3 notti ad aprile 2024
10/10 Eccellente
Polina
Viaggio con la famiglia
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My family (2 adults, 2 children) stayed for 5 nights in the double queen ocean view room. The room was clean and comfortable. The view from our balcony overlooking the property and ocean was breathtaking. The Atlantis property is incredible with its countless aquariums, pools, and beaches.
Polina
Soggiorno di 5 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 29 apr 2024
Dear Polina,Thank you so much for staying with us at the Coral and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back
10/10 Eccellente
Miriam
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I love it ,really pleasant atmosphere!
Miriam
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 29 apr 2024
Dear Miriam,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.
8/10 Buono
Loren
27 apr 2024
Service was friendly and professional. Hotel and rooms were nice and clean. Beach at the Coral could use lounge chairs.
Loren
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 29 apr 2024
Dear Loren,Thank you for vacationing with us at The Coral, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to improve. Thank you again and we can't wait to have you return again!
8/10 Buono
Teisha
Viaggio con la famiglia
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would return again
Teisha
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 29 apr 2024
Dear Teisha,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.
10/10 Eccellente
Michelle G, Greenville
Viaggio di coppia
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property offers everything you need in one place. Everyone is friendly and welcoming, food and drinks were delicious. They offer all options for food, from quick bites pool side, to casual dining, to 5-star restaurants all on the property and walkable.
Michelle G
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 26 apr 2024
Dear Michelle,We are so happy to hear that you fully enjoyed your vacation. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you.
8/10 Buono
Allan, Boston
Viaggio di gruppo, Viaggio con la famiglia
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall a good experience but some of the rooms are outdated and the overall property needs to be updated.
Allan
Soggiorno di 5 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 26 apr 2024
Dear Allan,Thank you for staying with us at the Atlantis and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you.
10/10 Eccellente
Gamal
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gamal
Soggiorno di 5 notti a gennaio 2024
Risposta di The Atlantis Team , il giorno 26 apr 2024
Dear Gamal,Thank you for staying with us at the Atlantis and for your review. We hope to welcome you back to paradise again very soon!
10/10 Eccellente
Jack
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jack
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 25 apr 2024
Dear Jack,Thank you for staying with us at the Atlantis. We are happy to see that you had a five-star experience and can't wait to welcome you back to paradise soon.
10/10 Eccellente
Nicole Marie
Viaggio di coppia
24 apr 2024
We loved staying here. We will definitely go back. This property was stunning!!!
Nicole Marie
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 24 apr 2024
Dear Nicole,Thank you so much for staying with us at the Coral and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we can't wait to welcome you back again
10/10 Eccellente
Sartaj
23 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Sartaj
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 25 apr 2024
Dear Sartaj,We are happy to see that you had a great experience and can't wait to welcome you back to paradise soon.
8/10 Buono
Kiranjeet
Viaggio con la famiglia
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stay was good. Food was a little overpriced.
Kiranjeet
Soggiorno di 4 notti ad aprile 2024
10/10 Eccellente
Gary
Viaggio di coppia
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Large resort with a lot to do.
Gary
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 24 apr 2024
Dear Gary,Thank you for vacationing with us at The Coral, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offers something for everyone!We hope to welcome you back again.
8/10 Buono
Ashley
Viaggio di coppia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice but very expensive and not a lot of food options
Ashley
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 23 apr 2024
Dear Ashley,Thank you for vacationing with us and for your feedback. Your rating will be shared with our team. Thank you.
10/10 Eccellente
Yaniris
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent service and environment
Yaniris
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 23 apr 2024
Dear Yaniris,Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.
10/10 Eccellente
Pamela
21 apr 2024
Staff were always available and friendly and ready to answer your questions. Resort was clean a huge variety of food and activities for all ages. Definitely will be back again!!!
Pamela
Soggiorno di 5 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 22 apr 2024
Dear Pamela,Thank you so much for staying with us at the Coral and for your review, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.
10/10 Eccellente
Erica
Viaggio con la famiglia
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful ocean view room that overlooked the entire property. Had extremely rude neighbors but management quickly resolved!! This was our 5th stay and we will definitely go back.
Erica
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 22 apr 2024
Dear Erica,Thank you for returning to the Atlantis and for vacationing with us at the Coral, it was a pleasure to have you. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All your feedback will be shared with our team. Thank you so much again and we can't wait to welcome you back again soon!
10/10 Eccellente
kathleen
21 apr 2024
Mi è piaciuto: Servizi
Everything
kathleen
Soggiorno di 5 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 22 apr 2024
Dear Kathleen,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.
10/10 Eccellente
Alexandria
Viaggio di coppia
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved it !
Alexandria
Soggiorno di 3 notti a febbraio 2024
Risposta di The Atlantis Team, il giorno 22 apr 2024
Dear Alexandria,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.
6/10 Soddisfacente
Lindsey
20 apr 2024
Lindsey
Soggiorno di 7 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 22 apr 2024
Dear Lindsey,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again!
10/10 Eccellente
Pamela
Viaggio con la famiglia
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful resort but very expensive to eat and drink, plan ahead and pack snacks, you’ll be glad you did!
Pamela
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 22 apr 2024
Dear Pamela,Thank you so much for staying with us at the Coral and for your review, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back again.
10/10 Eccellente
Alexandra
Viaggio con famiglia e bambini piccoli
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our favorite place for a family vacation! We had the best time!!
Alexandra
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 22 apr 2024
Dear Alexandra,It was a pleasure to have you stay with us again at the Coral Atlantis. Thank you so much for continuously vacationing with us and for this great review. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities.Thank-you so much and we can't wait to welcome you again.
6/10 Soddisfacente
Vanessa
19 apr 2024
Non mi è piaciuto: Personale e servizio
Vanessa
Soggiorno di 7 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 22 apr 2024
Dear Vanessa,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again!
10/10 Eccellente
Tiana
19 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tiana
Soggiorno di 3 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 22 apr 2024
Dear Tiana,Thank you so much for staying with us at the Coral and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!
2/10 Terribile
Driton
Viaggio con la famiglia
19 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Coral hotel. Staf in reception was the worst i seen in my life. All tricks. The manager was Worst I ever seen in my life. I was pay extra money for every checking 8am. I was waiting until 12. I was 2 hours late for check out. They changed me 165$. In papper seid 150$. For late check out. And was charged me 165. When i ask. One reception manager said we upgraded but no in pappers. I was witing 2h for towels. They said we dont have. When i was asking for manager. Workers said he coming 5min. I was waiting for one hour and. He never show up.everyone tring to still mony even water if you buy. After you pay asking for tips.
Driton
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 22 apr 2024
Dear Driton,Thank you for staying with us at the Atlantis. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. We sincerely apologize for this experience.
10/10 Eccellente
Liliana
18 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It was an amazing, memorable, unforgettable experience. Will definitely come back.
Liliana
Soggiorno di 7 notti ad aprile 2024
Risposta di The Alantis Team, il giorno 19 apr 2024
Dear Liliana,Thank you so much for staying with us at the Coral Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.
10/10 Eccellente
Erika
16 apr 2024
Mi è piaciuto: Pulizia
Erika
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 18 apr 2024
Dear Erika,Dear Yulonda,Thank you so much for staying with us at the Coral and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!
8/10 Buono
Allison
Viaggio con famiglia e bambini piccoli
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dining options needs more available time
Allison
Soggiorno di 3 notti ad aprile 2024
Risposta di Atlantis Team, il giorno 17 apr 2024
Dear Allison,Thank you for staying with us at the Atlantis and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you.
10/10 Eccellente
Irene Liz
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff as well as the locals were very helpful and friendly and offered great recommendations for food on and off the resort.
Irene Liz
Soggiorno di 3 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 17 apr 2024
Dear Irene,Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.
10/10 Eccellente
Elizabeth
Viaggio con la famiglia
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our family of four enjoyed a four night, five day stay at the Coral. We loved the view from our room and exploring the various pools, beaches, and aquariums around Atlantis. The housekeeping staff was great and came to tidy every day during our visit.
Elizabeth
Soggiorno di 4 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 17 apr 2024
Dear Elizabeth,We are happy to hear that you and your family had an amazing stay at Atlantis. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offers something for everyone!We hope to welcome you back to paradise again soon.
10/10 Eccellente
Matthew
Viaggio con famiglia e bambini piccoli
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service, beautiful spot!
Matthew
Soggiorno di 5 notti ad aprile 2024
Risposta di Atlantis Team, il giorno 16 apr 2024
Dear Matthew,Thank you for staying with us at the Atlantis. We are happy to see that you had a great experience and can't wait to welcome you back to paradise soon.
8/10 Buono
Anna
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was really nice and updated, but my son’s feet were black after walking around barefoot for a few minutes on the floor. The only other issue would be the side of the building closer to the loading dock can get noisy first thing in the morning, so we were woken Up between 6-7am each morning.
Anna
Soggiorno di 6 notti ad aprile 2024
Risposta di The Atlantis Team, il giorno 15 apr 2024
Dear Anna,Thank you for staying with us at the Atlantis and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again.
10/10 Eccellente
Ali
Viaggio con la famiglia
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was my 1st time in Bahamas. Deff recommend the coral. Everything is nearby. My toddler and wife had an amazing time. Huge place Deff needed more time. Rooms were great, little outdated but that was noted already. Overall amazing experience and Vacation. Will Deff come again.
Ali
Soggiorno di 7 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 15 apr 2024
Dear Ali,Thank you for vacationing with us at The Atlantis. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Thank you again and we can't wait to have you return to paradise!
10/10 Eccellente
Carolina
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great for kids
Carolina
Soggiorno di 5 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 15 apr 2024
Dear Carolina,Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.
6/10 Soddisfacente
Suzzanne Lynn
Viaggio con la famiglia
11 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great especially housekeeping. The hotel is dated and a far walk from everything.
Suzzanne Lynn
Soggiorno di 4 notti ad aprile 2024
Risposta di Atlantis Team, il giorno 11 apr 2024
Dear Suzzanne,Thank you so much for staying with us at the Atlantis and for your rating. Your feedback will be shared with management as it gives us the opportunity to grow and improve.
6/10 Soddisfacente
Angie
Viaggio con famiglia e bambini piccoli
10 apr 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The room is not well decorated. The bathroom is so dated. Mold, rusted
The Receptionists were not warm welcome as well as the restaurants hostesses as well!
Angie
Soggiorno di 3 notti a marzo 2024
Risposta di The Atlantis Team, il giorno 10 apr 2024
Dear Angie,Thank you for staying with us at the Atlantis and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again
6/10 Soddisfacente
miguel
10 apr 2024
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
miguel
Soggiorno di 5 notti a marzo 2024
Risposta di The Atlantis Team, il giorno 11 apr 2024
Dear Miguel,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!
8/10 Buono
Lavanya
Viaggio con famiglia e bambini piccoli
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall rooms and common areas were clean. Balcony area needs renovation. Damaged door and table.
Lavanya
Soggiorno di 3 notti ad aprile 2024
Risposta di Atlantis Team, il giorno 9 apr 2024
Dear Lavanya,Thank you for vacationing with us at The Atlantis. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Thank you.
10/10 Eccellente
Bernardine
Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved our stay at the Atlantis. It was our third time there. We got a room upgrade for free to a Presidential suite which made it even better. Cost of food can be expensive, but we already knew this. The shuttle from hotel to hotel makes everything so convenient. Will be back again!
Bernardine
Soggiorno di 5 notti ad aprile 2024
Risposta di The Atlantis Team , il giorno 9 apr 2024
Dear Bernardine,Thank you for vacationing with us at The Atlantis. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Thank you again and we can't wait to have you return to paradise!
2/10 Terribile
Pierre
8 apr 2024
Non mi è piaciuto: Personale e servizio
Pierre
Soggiorno di 2 notti ad aprile 2024
Risposta di Atlantis Team, il giorno 9 apr 2024
Dear Pierre,Thank you for staying with us at the Atlantis. We are happy to see that you had a five-star experience and can't wait to welcome you back to paradise soon.
2/10 Terribile
Matthew
6 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Matthew
Soggiorno di 5 notti a marzo 2024
Risposta di The Atlantis Team, il giorno 8 apr 2024
Dear Matthew,Thank you for taking the time to share your rating with us. It will be shared with managemnet.
10/10 Eccellente
Stephanie
5 apr 2024
Stephanie
Soggiorno di 8 notti a marzo 2024
Risposta di The Atlantis Team , il giorno 26 apr 2024
Dear Stephanie,Thank you for staying with us at the Atlantis and for your review. We hope to welcome you back to paradise again very soon!
8/10 Buono
Jamie
Viaggio con la famiglia
3 apr 2024
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
All aquariums were not very clean and all outdoor areas looked very worn. Room was very clean but not what you would expect for a resort.
Jamie
Soggiorno di 5 notti a marzo 2024
Risposta di Atlantis Team, il giorno 4 apr 2024
Dear Jamie,Thank you for staying with us at the Atlantis and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you.
10/10 Eccellente
Soumya
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awesome
Soumya
Soggiorno di 3 notti a marzo 2024
Risposta di Atlantis Team, il giorno 5 apr 2024
Dear Soumya,We are so happy to hear that you fully enjoyed your vacation and we can't wait to welcome you back to paradise!
6/10 Soddisfacente
Tarang
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was so outdated, the shower didn’t work, reading lights by bed didn’t work, there wasn’t tv available to watch (only movies at $15 each). Overall cleanliness was not good, so dusty and dirty in room. The manager was very helpful and provided great customer service but that doesn’t make up for quality of this property. Would have definitely paid more to get decent room at one of the other towers
Tarang
Soggiorno di 4 notti a marzo 2024
Risposta di The Atlantis Team, il giorno 2 apr 2024
Dear Tarang,Thank you for staying with us at the Atlantis. We are disappointed to hear about your experience with us. We appreciate you taking the time to share your feedback as it gives us the opportunity to grow and improve. It will be shared with our management team. We sincerely apologize for this experience.
10/10 Eccellente
Alison
Viaggio con famiglia e bambini piccoli
30 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient and great for families!
Alison
Soggiorno di 7 notti a marzo 2024
Risposta di The Atlantis Team, il giorno 2 apr 2024
Dear Alison,Thank you for staying with us at the Atlantis. We are happy to see that you had a five-star experience and can't wait to welcome you back to paradise soon.
10/10 Eccellente
Tonya
Viaggio con la famiglia
29 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the aquarium and marine life.
Tonya
Soggiorno di 5 notti a marzo 2024
Risposta di Atlantis Team, il giorno 2 apr 2024
Dear Tonya,Thank you for staying with us at the Atlantis. We are happy to see that you had a fabulous experience. At the Atlantis we provide a variety of activities, something for everyone! We can't wait to welcome you back to paradise soon.
8/10 Buono
Cody
Viaggio con famiglia e bambini piccoli
28 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Cody
Soggiorno di 5 notti a marzo 2024
Risposta di The Atlantis Team, il giorno 2 apr 2024
Dear Cody,Thank you for staying with us at the Atlantis. We are happy to see that you had a five-star experience and can't wait to welcome you back to paradise soon.
4/10 Scarso
Yema M
Viaggio con famiglia e bambini piccoli
27 mar 2024
My room had dirty shower curtains, none working toilet. The latch on the door locked us twice and the staff said it was normal. I did not feel safe in the room knowing that the latch was not functioning well and the staff thought it was normal. My son was with me and all I could think of was what if a stranger entered our room. The water was off at 1am on the last night could not flush or wash hair after using the bathroom and was informed it will be back at 3am. I was truly disappointed the lack of urgency to fix issues.
Yema M
Soggiorno di 3 notti a marzo 2024
Risposta di The Atlantis Team , il giorno 27 mar 2024
Dear Yema,Thank you for staying with us at the Atlantis. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. We sincerely apologize for this experience.