5/5 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
6 lug 2021
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were unsure about staying at Newport Bay Hotel because of the many COVID related issues and also because we thought that the hotel could by now show signs of aging. (our first visit was more than 10 years ago).
We could not be more wrong!!
The building itself and the resort grounds are elegant and well maintained; I am writing from our bedroom ,which we very pleased about: fifth floor in the main building ,with a balcony overlooking gardens and woods.
The room has been recently renovated, nice decors and immaculate beds. Bathroom is completely new, with enough space for two people to get ready in the same time.
Due to Covid restrictions, housekeeping is not going to service room during your whole staying - unless requested, which is fine for us during this peculiar time. It’s worth noting that, when we need new clean towels or toiletries (very CUTE !!) ,someone from housekeeping has always delivered them just in few minutes after our phone call.
Be aware though that staff members are very kind ,but somehow inconsistent, maybe it's because the hotel has just been opened.
Another caveat: be prepared to long lines for everything, we are glad we booked through Expedia without breakfast included: when we head to the parks in the morning, the long line for breakfast looks like a snake extending from elevators through the large reception area and down a couple of stairs. Much better to grab a croissant on the way to the park.
Be sure to make reservations well in advance
Soggiorno di 4 notti a giugno 2021