6/10 Soddisfacente
Lani
Viaggio con la famiglia
20 ago 2025
I booked two rooms. Treating my son daughter in law and granddaughter. My room was available theirs was not. I have charges to my credit card for food that was to be expected but my son was asked for his credit card and was also charged for food. He arrived late and left at 6 am. I am concerned we were both charged for the same food purchases which consisted of 2 cocktails at pool then morning two breakfast sandwiches and coffee. It is concerning because at check-in I was charged incidental for both rooms why did they need my son’s credit card? I want Westin to know when a family member books two rooms that family member is covering the room. No need to double dip the credit card pool. That’s not hosting a guest in my opinion.
Lani
Soggiorno di 1 notte ad agosto 2025