Hotel vicino a Pittville Park - Cheltenham

“Dreadful communication, I emailed a query 3 days prior to arrival & had no response. The night before arrival I got an email saying I hadn’t paid. I’d not received a request for payment. The payment link was still not sent and on the morning of arrival I got another email saying I’d not paid shortly followed by yet another demand. Eventually they sent the link & I got instructions for entry. I arrived and sent a message asking for a parking permit. No reply for 34 minutes by which time I’d...

“The hotel was lovely. Room was great, comfortable. Bit disappointed breakfast was not included in the price I paid.”

“Molto pulita. Facilmente raggiungibile e silenziosa. Biancheria di ottima qualità ”

“Hotel molto bello e ottima posizione, una breve passeggiata fino alla stazione dei treni, , perfetta la colazione in una bellissima sala con vista sul giardino, personale molto cordiale. Lo consiglio vivamente.”

“Inghilterra meridionale”

“personale gentilissimo e disponibile, pulizia ottima delle camere e ambienti, colazione di qualità, atmosfera british, ampio parcheggio”

“hotel in posizione centrale. struttura da rivedere, poco pulita e colazione continentale senza salato un flop.”

“Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary.”

“Fantastic place to chill and relax. The service is not adeguate to english standard. The staff was slow and clumsy in the restaurant area and in the breakfast area. We waited a while before being served.”

“Very understaffed - staff that are employed are expected to do everyone’s job ”

“L'Hotel è in centro. La struttura è, tutto sommato, buona. Ottimo rapporto qualità prezzo. ”

“Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street ”