Cottage a Pleasanton

“Not so good neighbor hood ”

“⭐ 1-Star Review We stayed at this property from January 16–19, and unfortunately it was a very disappointing experience from start to finish. When we arrived, the house was already in poor condition. Several areas showed visible damage and lack of maintenance, making it clear the property was not properly prepared for guests. The biggest issue came when the heater stopped working, leaving the home uncomfortable and forcing us to relocate. While we appreciated being moved to another property, the...

“This is a hired company, acting on someone else's behalf with zero communication. Completely stressful when it should not have been.There IS a deposit that you have to email them a picture of your credit card, ID and a selfie but the actual amount isn't listed. Even Expedia had no clue the deposit amount. The area is not a good area, actually marked as an area to avoid. But we had no issues. House was clean but trash in the front yard and back yard. Biggest issue was communication, our place...

“We did not stay at the location as we were not aware of the area. Also not aware that the property had a guest house with people staying there.”

“House was clean, entire family was comfy, central to everything”

“The house didn't feel the cleanest. My family had to reclean all the kitchenware before we used it. There was a chair being held together with a zip tie, the bunk bed held up with a piece of wood, multiple blinds were broken, the sink clogged and the counter wasn't even attached to the wall so it was moving. For just needing a place to stay it worked, but the area around is a lot of abandoned houses. It needs a lot of fixing up/retouches. ”

“Will b returning ”

“Good Evening, The home was every bit of amazing, but I had a few issues with the communication and lack of information provided before booking book the home. I booked the home through Expedia, and Expedia did not disclose any information regarding the deposit that would be due before checking in. I also have all emails showing that the owner never disclosed any emails about a deposit until arrival and we were unable to check in. We had to pay the deposit after being provided a code for the...