Case in affitto a Plymouth

“Where do I begin--- 1) upon checking in Friday a maintenance guy was parked in the driveway so I had to contact the owner where to park since the property is on a very narrow road and there is no available street parking, 2) maintenance guy was on the property for almost 2 hours to get heat and hot water working, 3) I was instructed to turn up the heat to heat up the water (that didn't work, couldn't take comfortable warm showers at bedtime after a long travel day), 3) left early in the morning...

“We were put in a lodging that wasn’t the one we rented. We had no hot water and the owner wouldn’t fix so VRBO moved us to a hotel. Terrible. We have asked for a refund but have gotten no response from VRBO. As far as I am concerned this is fraud. ”

“The property itself was fine. The next door neighbor was unfriendly when we were walking the dog. ”

“This property, although spacious, is not really up to modern standards. We checked in several hours after the check in time and found the property was still being cleaned. While I appreciate things can come up, lack of any heads-up from the host was disappointing. The trash bins outside were full from previous guests. One of the units had no silverware or adequate pots/pans. Some of the window blinds were falling off, and there were some other damages which were aesthetically really unappealing....

“House was very spacious.”

“The pictures of your property are beautiful, but unfortunately, they did not reflect several issues we encountered during our stay. I wanted to reach out directly to share our experience, as it ended up being far less satisfactory than we expected.The most concerning issues were related to safety:1 The spindle at the top of the staircase is missing. This is not visible in the photos and presents a serious fall hazard, especially since we had mentioned that a toddler/baby would be with us. Which...