Hotel vicino a Point Defiance Zoo & Aquarium - Tacoma

“The Inn is beautiful, new construction, and very comfortable. The parking is challenging, but the instructions for parking are clear, and the proprietors seem to understand the complexity-even providing aerial views to identify the parking places. We did partake of the complementary calamari appetizer at the adjacent seafood restaurant, which was very nice. Honestly, this is a posh Inn, but Gig Harbor is a high end, boutique place. We had imagined a cozy, water front with charm, and really, this...

“Friendly staff, great breakfast, close to everything!”

“Staff was friendly. Location great!”

“Property is under construction. It did the job as far as having a clean-ish place to sleep.”

“We stayed there for a one night and the hotel property is well maintained and has beautiful glass based decorations in all the floor and the room! The bathroom was clean and the bed was comfortable. Please note that there is a parking fee of 30$ which was not explicitly mentioned before the booking.”

“I didn’t like there was no swimming pool, no hot tub and no out side patio to set outside. For the price of the Hilton garden hotel. I was very disappointed for such a name brand as this with that kind of price tag on it. So yes I was very disappointed to have to go across the street to set at someone else property to enjoy the limited outside for 7 days”

“Good”

“We appreciate the front desk staff and the restaurant staff as well! They were all friendly, helpful and professional with accommodating our needs for my mom. It was a nice get away from our home.”

“Great hotel. Rooms were clean, staff was very helpful and friendly. Good breakfast. And easy parking.”

“You have to make sure everything is clean. Seems like the Level-1 has problems. Staffs are good!”

“Nice place to stay for the money. The staff was very helpful and friendly!”

“Ok”

“They didn’t clean the room or get new towels had placed the sign to have room clean 3 days in a row and nothing. The bathroom toilet made screeches after flushing. Had to barrow towels from my moms house”

“👎”

“Overall experience was very bad. There was no breakfast , poor cleaning , staff were not friendly at all .”

“The hotel was nasty. I will never be staying there again.”

“Decent place with a good location for transit and airport. Rooms recently undated. Good value overall”

“The hotel was clean….but for a Hilton Product and the level of service you usually receive …the Hampton Inn and Suites Tacoma disappointed. We stayed a total of four nights and did not receive house keeping services until the morning of the fourth night… even after going to the front desk every night requesting fresh towels. The hotel did mention they only provide daily service every second day, they only offer daily service upon request…but with that said even after two nights, they still did...

“Extremely dirty, didn’t provide WiFi info, tv didn’t work, bedding stained, curtains wouldn’t shut. Literally would never stay there again, only had to because of my unique situation, thank goodness it was only two days. Also staff was awful, unhelpful, stared at you, and made things do uncomfortable. -1/10”

“When I pulled in, went to go into the lobby and it was locked with an arrow pointing to a window. There was only a little drawer that I had to pass the hotel manager my credit card and drivers license through that. No intercom so it was very hard to understand her. I’m just a person that would want to have the face to face interaction and not feel like a criminal trying to check in. I would definitely suggest them putting in an intercom so we can actually hear each other. Moving to...