Hotel vicino a Ponte Rotto - Hangzhou

“Great location, clean rooms and very friendly staff”

“Slightly overpriced hotel close to both subway and the West Lake. ”

“Very nice hotel and conveniently located. Walkable to west lake and 湖滨银泰。武林夜市 is literally downstairs. We bought the horizon club and were able to enjoy breakfast, afternoon tea and dinner!”

“Le séjour etait magnifique, la chambre est tres confortable et le staff tres serviable”

“Wonderful stay especially we were bumped up to a huge premium room. Location was so convenient with a less than 10 min walk to In77 shopping area. Easy to call for Didi. The staff always had a smile on their faces and would walk towards us the moment they saw us walking towards the reception. We had parcels delivered n were strangely left at the pickup boxes in the building instead of hotel receptions. Staff were so swift and most helpful in picking them up. Even helped to call the delivery...

“lots of amazing carts selling crafts and food, being close to West lake is a plus too.”

“Non fanno colazione ma il personale è molto gentile e noi il soggiorno é piaciuto. Un po’ fredda la stanza il primo giorno di permanenza. Per il resto è un buon hotel.”

“Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. ”

“La posizione non è male, ma la zona non è fra le migliori . La vista dalla stanza dell'albergo era bruttissima . La struttura meriterebbe una ristrutturazione .”

“the staff at the front desk were absolutely amazing, so helpful and kind despite the language barrier. would stay again if i ever visit hangzhou!!! <3”

“I loved the design, the staff (young, fun and very careful). The location per se is also fantastic, next to the XiHu; but I think the humidity is a real problem. They have put dehumidifiers everywhere but still, it smells a bad. Therefore, I think I have paid way too much for an hotel that has such a problem… that’s not good for your health. I stayed just 1 night.”

“New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful”

“Buffet eccellente, camera molto confortevole. Manca solo la SPA”

“レンジと洗濯機が付いているのが非常に良かったです”

“優點： 1.服務親切熱誠反應很快 2.有洗衣機有投影機設備 3.電動窗簾採光好視野佳 缺點： 1.房間沒冰箱遙控器壞了 2.離地鐵站遠要叫計程車 3.房門沒密閉開暖氣仍冷”

“The hotel is in a very nice location, close to the lake and the downtown. Facilities are nice, as well as the breakfast. A special thanks to the Management Trainee Ms. Aitara for the fantasic job she did welcoming us! Thak You!”

“Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria. Il personale della reception non parla inglese, e siamo in un 5 stelle ”

“Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. ”