Hotel vicino a Ponte Rotto - Hangzhou

“Clean room, friendly staff”

“Slightly overpriced hotel close to both subway and the West Lake. ”

“近熱門景點，亦在西湖景區附近，食店商場在可以步行到達。”

“Quite literally the best hotel experience I've ever had. The staff was incredibly warm and accommodating. The breakfast is exceptional. Everything about the space is highly considered. Wonderful!”

“Service was excellent ”

“This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars.”

“Great location, lovely room overlooking the mountains and very comfortable ”

“I loved the design, the staff (young, fun and very careful). The location per se is also fantastic, next to the XiHu; but I think the humidity is a real problem. They have put dehumidifiers everywhere but still, it smells a bad. Therefore, I think I have paid way too much for an hotel that has such a problem… that’s not good for your health. I stayed just 1 night.”

“Hôtel magnifique, chambre très confortable et propre, le petit déjeuner exceptionnel et le personnel vraiment agréable et professionnel, nous avons adoré notre séjour dans cet hôtel de haut standing ”

“Wonderful stay! Staff are nice, location is quite convenient. Enjoyed it ”

“レンジと洗濯機が付いているのが非常に良かったです”

“The hotel is in a very nice location, close to the lake and the downtown. Facilities are nice, as well as the breakfast. A special thanks to the Management Trainee Ms. Aitara for the fantasic job she did welcoming us! Thak You!”

“방은 살짝 좁은느낌이지만 2인이 묵기에는 문제 없을정도입니다. 체크인부터 체크아웃까지 직원들의 친절함이 여느 5성호텔보다 더합니다ㅋㅋ가방만 보면 들어주고, 체크아웃할때는 물까지 챙겨주는 세심함에 감동했습니다. 서호와의 거리가 약간 있는데 걸어서 15분이면 가는 거리라 위치도 매우 좋습니다”

“Bellissimo resort, ovviamente stanze, parti comuni, qualità del sevizio all’altezza di Four Seasons. Unica, invece l’attenzione e l’accoglienza riservataci. Dal general manager ,Sig Gianni Costa alle receptionist Mariah, Rebecca, Maggie e tutto lo staff, compreso il personale dei ristoranti. Questo è importante almeno quanto i letti comodissimi, le stanze confortevoli e le parti comuni bellissime. Tutto trasuda lusso discreto ed eleganza. Atmosfera magica. Esperienza che ricorderemo. Grazie...

“Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted. ”

“Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria. Il personale della reception non parla inglese, e siamo in un 5 stelle ”

“ottimo hotel”

“房間大小適中、乾淨、冷氣溫度剛好、氛圍舒適；但是枕頭太軟，外加淋浴間的門容易滲水，需注意安全”

“スタッフが親切。西湖にも清河坊にも歩いて行ける近さで便利。”

“Es muy buen hotel, tranquilo y limpio! ”