Hotel di lusso a Portland

“We booked this hotel because it was advertised as a 4-star hotel, but it was nowhere close to that rating. At best, it felt like a 3-star property. The facility itself is large with many rooms, but the maintenance and service were below average. The pillows in our room smelled bad, and when we informed the front desk, they said someone would come replace them, but that never happened. We requested to have the room freshened up, but when we returned later in the evening, nothing had been done....

“Top tier property, outstanding location and amenities with excellent, professional and friendly staff.”