Hotel vicino a Potteries Shopping Centre - Stoke-on-Trent

“NUOVA E PULITA”

“Gluten free evening meal was not as described but breakfast was good with GF bread and separate toaster ”

“Hardly any cutlery or crockery ”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. ”

“Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.”

“It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience.”

“Cheap, clean, warm, quiet, spacious, good shower, comfy bed, good communication, easy to book. Thanks.”