Hotel vicino a Potteries Shopping Centre - Stoke-on-Trent

“NUOVA E PULITA”

“Good communication for check in, easy and faster Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch Easy check out, thanks for everything ”

“First time we stayed at double tree Stayed as a family two adult and two children Nice atmosphere Nice lobby and common areas Rooms are to a good standard Staff are lovely During our dinner the dinner party sitting next to us the child had an asthma attack in the restaurant, it was a pleasure to see all the staff provide immediate assistant to the table, bringing water, some ice cream for the young child after he calmed down, the restaurant team also alerted reception who also checked on...

“Very Nice Rooms, Comfy Stay, Good Staff..”

“Walkable to city center.”

“Excellent ”

“Nice place”

“So quiet place to stay !!excelent ”

“We were double booked into the house we had paid for but we were taken to a different one around the corner. For the price we paid it was adequate and clean. Sharing a bathroom with 3 lads who had also been double booked into the same house was not too much of a problem and having a fully functioning clean kitchen helped to catering costs reasonable. ”

“Not easy to find,since no street-number supplied until asked for. Expected en-suite - bathroom shared (between 2 rooms) and quite a distance from the bedroom. Access arrangements (and supervision) sketchy - via key-safe on telephoning (never-seen) owner. However, the bed was very comfortable and the location quiet.”

“Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.”

“I made a late booking, the hosts were very accommodating throughout the duration of my stay yet. The room gave nice independence. Good WiFi and had everything that I needed. Service was the min”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. ”

“I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. ”

“The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! ”