Hotel vicino a Mitchell Arts Centre - Stoke-on-Trent

“NUOVA E PULITA”

“Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.”

“This place is faultless ! :~ the staff, the cleanliness, the care, the spaciousness, ambience, comfort, amenities, ... All, Everything is Wonderful, one of the Best places I've ever stayed in & I travel a lot ! Immaculately spotless whites, bright, light, clean, fresh, usually quiet with shared kitchen & ensuites, fridges & fans in rooms + TVs, sinks, kettle s, tea, coffee, milk, sugar, body & hair wash, hairdryers, towels, bedding, chairs, desks, free safe parking, within short walking distance...

“Under renovation currently. There was a high smell of paint in the corridors and in the room. The staff were excellent. Location is good”

“It is listed as: Entire apartment, Sleeps 2, Popular amenities, Self-parking included, Garden, Free Wi-Fi. The term Entire apartment is missleading. The fact is it is a room in a house. It is ensuit. This room is on the 1st floor. The Kitshen is shared and is on another floor. There is double bed, so technically you can have 2 people sleeping on the same bed. There is single parking lot infront of the house, but there are other parking lots walking distance from the house, for free. There is...

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy.”

“Terrible communication and not clean at all ”

“The rooms are clean and tidy but the tv does not work on what I call normal tv you have to try and download BBC IPLAYER OR NETFLIX”

“Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved”

“Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Comodissima posizione Personale reception gentilissimo”