ApartHotel a Punta Sam

“Wonderful family stay at Casa Azul Maya! We did have a ground floor room which was a bit more humid - but the AC kept it cool and it was fine for all of us. Beds were comfortable, staff helpful and room was cleaned everyday with fresh bath and beach towels as needed. The partnership with Loretta’s was perfect; amazing breakfasts, access to pool and ocean were picturesque. South side of the island is much calmer and slower pace -with great food, coffee and Punta Sur—- we’d come back in a heart...

“We stayed this past week for 3 nights and it was great. Perfect location! Right on Hidalgo for easy breakfast/dinner/bars. Short, easy walk to beach. Music is typically done by 11pm and even if we were in room before 11pm, the music/noise was no problem at all! ”

“Staff in the resort get 5-stars. Fantastic experience with the friendly, always helpful , fun staff. Food was great as well and the grounds were beautiful . ”

“This condo was amazing! It was spotless and had everything we needed plus some. The staff on the property was so kind. The beds were super comfortable and the views are to die for!!! We will 100% be back!”

“A great property. It is a condominiums building, beach front in the Hotel zone. I liked it. Rooms and bathroom was very clean. Premses were clean as well. Rooms has a Kitchenette. Good lightning, comfy beds. Restaurant was ok. I wold stay again”

“The shower flooded day1, safe was unuseable, fridge froze our food, oven didn't work, sewer smell emitting from bathroom sink, no sheet change for 9 days, only 1 set of beach towels provided, room was very shabby and not updated. I have pictures. No secure place to leave our luggage while waiting for our taxi on our last day. My guest will be doing a review on Google and I will probably never use Expedia again without some explanation or compensation. We met other guests that were not happy...

“Escribo esta opinión con el fin de ayudar a mejorar el servicio del alojamiento. Es necesario realizar un mantenimiento general a la propiedad, ya que el flujo de agua en la regadera es mínimo y un cristal está mal asegurado y podría caerse. También se percibe cierto deterioro en las instalaciones y un problema con hormigas. Asimismo, la comunicación previa a la llegada fue muy deficiente; la falta de respuesta sobre los datos de la reservación me causó mucha desconfianza e incertidumbre....

“Posizione Top, è proprio sulla spiaggia ! Devo dire che abbiamo mangiato al ristorante e non è male , eravamo un po’ titubanti ma vi si può mangiare , hanno molta varietà . La struttura avrebbe bisogno di qualche ritocchino è un po’ più di pulizia , ma visto il posto e la vista dalla stanza è passato tutto in secondo ordine .Anche il check in deve essere migliorato …. Se non hai Wi-Fi è un problema….e sono problemi che devono essere risolto prima da chi gestisce le stanze ”

“I didn't use the pool”

“Scadente e fuori mano ”