Hotel vicino a Pyramid Mountain Visitors Center - Boonton

“I was given the wrong room type at check in. I paid for a room with a couch and extra floor space and was given a much smaller room without a couch! Tried to resolve the issue and was told no refund I am disappointed because I have family near there and travel from out of state so would stay at this location often. We are IHG members. Would like this to be made right as I calculated for four day stay was overcharged over 350 dollars. Stay would have been better if I would have been issued the...

“Room dirty, friendly staff, enough parking”

“I specifically booked a room with two beds because I was traveling with my daughter and her friend. However, when I got to the hotel, they told me there were none available and that because I booked through a third-party, they didn’t know I needed it too bads.”

“Tutto ok”

“Staff was rude , and even worse since they didn’t refund my cash deposit when I checked out . I called after leaving & mind you I was in nj for work and I left to go home in Chicago . The guy tells me that I have to go back in person, only way to get my cash deposit back . They require a deposit but you have to remind them to give it back .. not cool , even worse they refused to refund me over the phone !”

“Cozy rooms, friendly staff! Good breakfast spread and a nice homely kitchen!”

“Ottimo albergo, molto pulito. Unico disappunto: abbiano dovuto prepararci noi il secondo letto [divano letto] ”

“La struttura ai trova in una zona tranquilla da dove si puo raggiungere in circa 40 minuti New York con la macchina . Il parcheggio è comodo e c'è sempre qualcuno in reception che gentilmente è li ad assisterti se necessario. Le condizioni generali dell'hotel non sono ovviamente eccelse,ma quando si cerca il risparmio ci si deve aspettare che non si spicchi nelle cose che normalmente rendono un soggiorno piu costoso. Le stanze vengono rassettate ogni mattina e nonostante ci sia scritto chegli...

“The hotel was clean and well maintained. The pool was fun as was the hot tub. Staff were helpful. We had a nice stay.”

“The staff was really kind and helpful, and they even assisted me with my poor English. The room was clean and quiet, with a smart TV and everything working perfectly. I was very satisfied with my stay. Thank you!”

“Our room had a crack pipe in the corner of it. Never going back here again. ”

“Run down Room cleaner than expected”

“Ottimamente dislocato, vicino la fermata dell'autobus per NYC, l'hotel è gradevole pur necessitando di manutenzione ordinaria per l'intero edificio. Camere ok con comodo letto king e silenziose, wifi ok, aria condizionata, ampio parcheggio, il bagno andrebbe rinnovato. Altri servizi in camera: frigo, ampio schermo tv, ferro da stiro, phon, microonde, caffettiera usa, asse da stiro. La cassaforte non funziona, non forniscono cuffie per doccia, shampoo. Livello di pulizia medio. Colazione gratuita...

“Reception poco Cortese ”

“Clean room”