Resort e hotel con spa a Quartiere di Malasaña

“We had a wonderful stay at this five-star hotel in Madrid with our family. From the moment we arrived, everything was well organized and welcoming. The room was spacious, comfortable, and well suited for a family stay. The staff was professional, kind, and always available to help, making us feel truly taken care of. The facilities were excellent and met the high standards expected from a luxury hotel. Overall, it was a very pleasant experience, and we would gladly return on a future trip to...

“Very disappointing experience. At check-in, the hotel was only authorized to place a **pre-authorization** on my credit card. Instead, they charged **€160** immediately. Ten days later, I still haven't received my money back, despite being told it would be resolved. This is simply unacceptable for a hotel that claims to operate at international standards. Although my room was on the fifth floor, it overlooked a tiny internal courtyard with virtually no natural light. It honestly felt more like...