Hotel con piscina a Centro di Madrid

“Very disappointing experience. At check-in, the hotel was only authorized to place a **pre-authorization** on my credit card. Instead, they charged **€160** immediately. Ten days later, I still haven't received my money back, despite being told it would be resolved. This is simply unacceptable for a hotel that claims to operate at international standards. Although my room was on the fifth floor, it overlooked a tiny internal courtyard with virtually no natural light. It honestly felt more like...

“Camera di una buona metratura ma non eccellente per essere un 5 stelle. Upgrade gratuito su vista della piazza principale. Letto discretamente comodo. Il bagno funziona ma senza bidet (è pur sempre un 5 stelle dai). Colazione superba. Un’esperienza unica.”