Hotel vicino a Quebec House - Westerham

“Lack of basic stuff ”

“The property was directly across street from main train station which takes you into London. Family room too small for family of four. No space to walk around bed. Expected 2 twin beds and a double bed but got one twin bed and a cot which was between the twin and double bed and you had to crawl across bottom of bed to stand on whatever space that was not occupied by suitcases. This should be a triple room rather than a quadruple family room ”

“WiFi is shockingly bad”

“Buona la posizione la stanza ben tenuta , ottimo rapporto qualità prezzo”

“our room was dirty and lacked all the amenities that were listed in the booking page. we didn’t care about not having a dryer or an iron (since we were only staying for 5 days) but we didn’t even have a hairdryer !!! we asked the staff to get us one multiple times but we got pretty much ignored since we never got it. it wasn’t even possible to check in at a different time even if they had it as an option in their booking page and even sent us an email asking us about our arrival time to adjust...

“Staff were helpful and friendly but property is very tired. Paint is peeling in bathrooms and bedroom, and the room smelt slightly damp. There were no electric sockets near headboard, we needed an extension cable running across the room. Corridor was in severe need of vaccuming. The property needs redecorating and deep cleaning.”

“Unable to check in and spent hours infront of property. Sent ID's to complete check in procedure only to be told no rooms available. Also address is not correct and you will be taken to an office and not an apartment. BE CAREFUL ”