Hey!Thanks for sharing your experience with us! We're glad to hear that you found our property to have all the amenities you needed. It's great that our staff member was able to help you out with the portable heater and ensure you were comfortable during your stay.We're also thrilled to hear that you found the bed very comfortable! If there's anything else we can do to make your next stay even better, just let us know. We're here to help!Take care and see you next time!

Hey!Thanks a bunch for sharing your thoughts with us! We're thrilled to hear that you enjoyed our kitchen facilities and found our location super convenient. Being close to the city and nearby activities is definitely a plus, and we're glad you got to experience that!If you ever find yourself back in the area, we'd love to welcome you again. Until then, take care and happy exploring!Warm regards,

What an awesome review, thank you Andrew! We hope to see you again at LyLo Queenstown!

Hey there! Thanks a bunch for your awesome review! It's fantastic to hear you found our place to be a sweet spot in Queenstown without breaking the bank. The family room sounds like it worked out perfectly for you and your friends, especially with that private bathroom perk! And you can't beat the convenience of being close to all the action. We're thrilled you had a great time exploring Queenstown, and we hope to welcome you back again soon for another adventure! Cheers!

Hi Laura,Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced with the noise in the dormitories, especially from the heavy fire doors and lockers. We understand how disruptive this can be to a good night's sleep and will look into ways to mitigate these noises.We also appreciate your comments regarding the size of the kitchen and the cleanliness of the common areas. We take cleanliness and guest comfort very seriously, and we will address these issues with our cleaning staff to ensure that our facilities meet the highest standards of cleanliness.

Thanks so much for your review Yung! We look forward to seeing you again at LyLo Queenstown :)

Hi Jessica,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay in our double en-suite room and found it to be comfortable and convenient. It's great to know that you appreciated the cleanliness of the bathroom, the provided amenities, and the stunning view of the lake from your room.At Lylo, we strive to offer our guests excellent value for their money, and we're glad to hear that you found our rates to be reasonable compared to other properties in the area.We truly appreciate your recommendation and hope to welcome you back to Lylo in the future. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure you have a fantastic stay!

Hi Gregory,Thank you for sharing your thoughts on Lylo. It sounds like the property suits the needs of backpackers looking for a simple, clean, and convenient place to stay, especially if they're primarily using it as a base for sleeping and continuing their travels. Your insights will be helpful for others considering accommodations in Queenstown. If you have any other feedback or need further assistance, feel free to let me know!

Hi Ryan,Thank you for sharing your thoughts on the central location and overall experience during your stay in Queenstown. It's great to know that the convenience of being centrally located was beneficial and that you found the recommendation worthwhile.If you have any further comments, questions, or if there's anything specific you'd like to share about your stay, feel free to let me know. I'm here to assist!

Hi Danielle,Thank you for your feedback. I'm glad to hear that you found the accommodation comfortable and clean. However, I understand that noise can be a concern, and it's something that can impact the overall experience. It's valuable information for both the accommodation and future guests.If you have any specific suggestions or if there's anything else you'd like to share about your experience, feel free to let me know. Your insights are important and can contribute to improvements in the overall guest experience.

Hi Gloria,Thank you for your brief feedback. I'm glad to hear that you found the accommodation clean and the staff helpful. If you have any specific details or suggestions you'd like to share about your experience, feel free to let me know. Your insights are valuable for both the accommodation and potential future guests.

I'm delighted to hear that you had a positive experience during your stay, and that the hostel's proximity to the downtown core, clean rooms, and comfortable beds contributed to your satisfaction. It's great to know that you would consider staying there again.Hi Wendy,If you have any more comments or if there's anything else you'd like to share about your experience, feel free to let me know. I'm here to assist you with any further information or recommendations you may need. Thank you for taking the time to provide your feedback!

I'm glad to hear that you had a positive experience with Ben's fun and amazing activities, as well as the friendly and helpful staff. Creating a memorable experience for guests is important, and it sounds like they contributed to your enjoyment of Queenstown.

Hi Kieran,Thank you for sharing your detailed feedback about your stay. I'm glad to hear that the central location and friendly staff made your stay positive. It's good to know that the staff accommodated your request to leave your bag, even though the check-in time was strictly at 3 pm.I appreciate your honesty about the room size and lack of windows. It's great that you were aware of these aspects beforehand and that it worked well for your sleep. The centrally controlled temperature, however, is duly noted, and I understand how it can impact the overall comfort.Your insights are valuable for potential guests considering a stay at the property, and I'm glad to hear that you would consider staying again for a night. If you have any specific suggestions or if there's anything else you'd like to share, please feel free to do so. Thank you for taking the time to provide your feedback!

Hi Dongyue,We are happy to see that you enjoyed your overall stay at Lylo Queenstown. We hope to have a chance to host you again!

Nous vous remercions d'avoir choisi LyLo Queenstown pour votre séjour. Nous sommes ravis de savoir que vous avez apprécié notre emplacement idéal pour visiter la ville. Nous sommes toutefois désolés d'apprendre que vous avez trouvé votre chambre exiguë et bruyante en raison des portes qui claquent et de la ventilation. Nous avons bien pris note de vos commentaires et nous les prendrons en compte pour améliorer votre expérience future. Concernant les parkings payants à proximité, nous comprenons que cela puisse être gênant. Malheureusement, cela est indépendant de notre volonté, mais nous apprécions votre retour d'information. Nous espérons que malgré ces inconvénients, vous avez passé un agréable séjour à Queenstown.

Hi JIYUN,Thanks for your feedback. You have just made our day. Have a great 2024!

Hi Rebbeca,Thanks for posting your review. We hope to have a chance to host you again. Have a great 2024!

Hi Toshiyuki,Thanks for your feedback. We are working toward to improve the hotel cleanness although we do not thing this is too bed ourselves. Have a great 2024!

Hi Maria,It is good to see that you enjoyed your overall stay at Lylo Queenstown.Have a great 2024!!

Hi Jennifer,Thanks for your review. It is good to see that you enjoyed your overall stay in Lylo Queenstown.

Hi LIz,We are happy to see that you enjoyed your overall stay at Lylo Queenstown. We hope to have a chance to host you again!

Dear Narith,It is great to see that you enjoyed your stay in Lylo Queenstown.Have a great 2024!

Dear guest,Thanks for your feedback. Have a great 2024!

Hi Yurie,We are glad to see that you enjoyed your overall stay in Lylo Queenstown. Have a great 2024!

Dear YUTA,Thanks for your review. We are happy to see that you enjoyed your overall stay in Lylo Queenstown. Have a great 2024!

Hi Craig,Thanks for posting your review. We will bring your comments to the housekeeping manager to improve the cleanness of our facilities. Have a great 2024!

Hi Jacqueline,We are sorry for the experience you had with your reservation. We hope to have a chance to host you any time soon. Have a great 2024!

Hi Lisa,Thanks for your review. We are happy to see that you enjoyed your overall stay at Lylo Queenstown. We hope to have a chance to host you again anytime soon!

Dear Chibi,Thanks for your review. It is really good to see that you enjoyed your overall stay at Lylo Queenstown. Have a great 2024!

Dear Narith,It is great to see that you enjoyed your stay in Lylo Queenstown.Have a great 2024!

Dear Yuto,It is great to see that you enjoyed your overall stay at Lylo Queenstown. Have a great end of the year!!

Dear Sarah,Thanks for posting your review. We are happy to see that you enjoyed your overall stay. Have a great end of the year!

Dear Kylee,Thanks for posting your review. It is good to see that you enjoyed your overall stay at Lylo Queenstown. We hope to have a chance to host you again any time soon. Merry Christmas and Happy New Year!!

Hi Ryan,Thanks for taking time to post your feedback. We hope to have a chance to host you again anytime soon!

Hi Anita,Thanks for staying at Lylo Queenstown. Have a great end of the year!

Dear Ruth,It is nice to see that you enjoyed your overall stay. We hope to have a chance to host you again!

Dear Lynette, we do understand that our kitchen is not big enough for the numbers of guests we get. Therefore, we are working toward to provide a better space for our guest to have their meal and hang out with their friends as well.

Hi MIHO,Thanks for staying at Lylo Queenstown. Have a great end of the year!

Hi Yuri, We’re so happy to hear you enjoyed your overall stay with us at LyLo and that you loved the convenience of our location! We hope to have a chance to host you again!

Dear Velu,Thanks for your feedback. We are glad to hear that you enjoyed your overall stay. Sorry for the noise and the kitchen smell. We hope to have a chance to host you again.

Dear Lynette,It is lovely to see that you enjoyed your overall stay here at Lylo Queenstown. Have a great week ahead!

Dear Marie, tanks for posting your review. Summer is a great and busy time for us here in Queenstown. We do work with a self-check-in and checkout system, the staff at reception will assist whenever the guest needs. Regarding to the vagrant guy we managed to let him out safely. We do understand your concerns and we work toward to make the guest's experiences incredible.

Dear guest, we are happy to see that you enjoyed your overall stay. We hope to have a chance to host you again any time soon.

Hi, it was an amazing score, thanks for that!! Happy to see that you love your stay here at Lylo Queenstown. Have a great end of the year!

Dear Sandra,Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We are sorry for the fire alarm disturbance; this is something that we can't control. However, our staff could manager the situation in the best way possible.

Hi Beth,You are a day maker!! We really hope to have a chance to host you again any time soon.

Hi Chiarg,Thanks for your review. We are glad to see that you have enjoyed your stay with us at Lylo Queenstown. We hope to host you any time soon again.

Thanks for choose Lylo for your stay in Queenstown. We hope to have a chance to host you again!!