Hotel vicino a Rancho Manana Golf Club - Phoenix

“The pool was a mess and the buildings surrounding the pool need to be torn down. They offer no early check in (even though we were told they would allow one, along with a late check out, for a fee.) Their late check out did not exist either, as we were told they normnally allow it, but all of the early check outs were already claimed for the day. So when they say 10am check out , they mean it. The cleaning crew was there promptly at 10am and no exceptions. Basically felt like a police...

“Good breakfast bar—better than most An issue that affected my overall rating: I accidentally left my hearing aid charger in the room. We called to have it mailed. The desk clerk expressed little interest or concern for this request, and it has not been sent. This item is of no value to anyone else, but it will cost me $270.00 to replace it. I am disappointed that the staff didn’t take the time to locate and mail this charger to me.”

“Quiet area, great view, private, staff great”

“Clean room, beautiful lobby and location. 5 stars”

“Breakfast was good, parking was very good. Pool was super, dirty. Garbage on the bottom of it. ”

“Clean, comfortable room. Fresh breakfast options daily. Josh was very accommodating for my daughter's birthday surprise.”

“Very enjoyable stay”

“Clean room, staff was great, very good breakfast variety and taste was great, and parking well lit.”

“Very large clean rooms”

“The room was really clean and the breakfast was plentiful and well organized. The only downside was the A/C in our room that would click off then rev up again over and over all night. It was noisy and kept us up. ”

“Staff were super friendly and genuinely helpful. Rooms were clean but could benefit from a maintenance - eg there was a constant loud humming noise, apparently from the AC, during the night, the blackout curtain was broken midway and wouldn't move and you could feel the springs in the mattress of the pullout sofa. ”

“We stayed in the James Bond room. It was located upstairs with a shared bathroom. ”

“We loved everything about the jw except the pool was so overcrowded and no chairs by 9am because people save them all day. We paid a lot of money to stay here and apparently they let you buy day passes for the locals and it was just many people at the pool. So if you are coming for the pool, I would stay somewhere else.”

“Canyon Pool bar and grill didn't open at the time advertised. There is not 2 restaurants on site, only the Canyon Grill, which is at the pool and has limited hours. Prices were quite high too. The room was supposed to have a main kitchen and 2nd bedroom have a small kitchen area, it didn't have any type of kitchen in 2nd bedroom. Master bedroom had 2 tubes of used toothpaste on counter, fork in dishwasher and coffee spill in kitchen sink.Communication to/from property was ignored. I sent emails...

“Two flat pillows super thin bedsheets felt like motel 8”

“Recent remodel but details left undone. No ledge in the shower. No toilet paper holder. No closet rod. Close but no cigar.”

“The halls were dark and stark like walking into a mortuary. ”