Hotel vicino a Sentiero Black Mountain Trail - Phoenix

“Brilliant place, spotlessly clean rooms and very conveniently located ”

“The pool was a mess and the buildings surrounding the pool need to be torn down. They offer no early check in (even though we were told they would allow one, along with a late check out, for a fee.) Their late check out did not exist either, as we were told they normnally allow it, but all of the early check outs were already claimed for the day. So when they say 10am check out , they mean it. The cleaning crew was there promptly at 10am and no exceptions. Basically felt like a police...

“Good breakfast bar—better than most An issue that affected my overall rating: I accidentally left my hearing aid charger in the room. We called to have it mailed. The desk clerk expressed little interest or concern for this request, and it has not been sent. This item is of no value to anyone else, but it will cost me $270.00 to replace it. I am disappointed that the staff didn’t take the time to locate and mail this charger to me.”

“Quiet area, great view, private, staff great”

“L' hotel e' a dir poco fantastico. La location rende la struttura incantevole, nel cuore della natura dell' Arizona. Personale cordiale e disponibile per ogni richiesta. Camere spaziose e dotate di ogni tipo di comfort.”

“Accommodations and service is OUTSTANDING!”

“very friendly staff and clean environment ”

“We loved everything about the jw except the pool was so overcrowded and no chairs by 9am because people save them all day. We paid a lot of money to stay here and apparently they let you buy day passes for the locals and it was just many people at the pool. So if you are coming for the pool, I would stay somewhere else.”

“The hotel was good - convenient location for golfers. Food and service at the restaurant were great. Hotel & restaurant staff friendly & professional. Only complaint paid extra for a room with a patio - not worth it. Views if a construction site & eye level with the adjacent street. Terrible design. ”

“Comfortable rooms. Good location very helpful staff. Average breakfast ”

“Clean, simple, easy check-in, nice to have a breakfast bar option. They charge for parking which is kind of insane in this area as it’s an area full of strip malls, not downtown. They said it’s because they don’t own the parking lot. It was $10 overnight but more just the concept. ”

“Clean, comfortable room. Fresh breakfast options daily. Josh was very accommodating for my daughter's birthday surprise.”

“Very large clean rooms”

“Clean room, beautiful lobby and location. 5 stars”

“We enjoyed our stay. Disappointed the splash area slide was broken and closed with caution tape but enjoyed all the other amenities.”

“Recent remodel but details left undone. No ledge in the shower. No toilet paper holder. No closet rod. Close but no cigar.”

“The halls were dark and stark like walking into a mortuary. ”

“Canyon Pool bar and grill didn't open at the time advertised. There is not 2 restaurants on site, only the Canyon Grill, which is at the pool and has limited hours. Prices were quite high too. The room was supposed to have a main kitchen and 2nd bedroom have a small kitchen area, it didn't have any type of kitchen in 2nd bedroom. Master bedroom had 2 tubes of used toothpaste on counter, fork in dishwasher and coffee spill in kitchen sink.Communication to/from property was ignored. I sent emails...