Hotel vicino a RedBird Arena - Normal

“This was the perfect overnight stop on our road-trip. The rooms were nice, location was safe, breakfast was amazing and the Bar snacks were perfect for a late night snack. I would highly recommend. ”

“Breakfast menu was satisfactory, felt tge parking was safe and secured, room could have reviewed once again before guest check in (remaining hair in bathroom shower and the toilet), staff was respectful.”

“Mold in the bathroom on the ceiling, hair in the tub not mine! Air conditioner sounded like being in a car wash all night long. Did get reimbursed but a lot of work on rooms needs to be done.”

“The day we check-in they gave us a room that a”

“We were on the 2nd floor and there was not an elevator. And no accommodations were available to assist .As a senior citizen, it would have been good to know this ahead of time. This picture is very deceiving.. The beds seemed to be super singles instead of at least full size beds. There was no continental breakfast. There was coffee available from 6-9 am but the area was not inviting..The staff was friendly enough. ”

“The room was ok. It was clean. I'm not sure the bedding was changed on one of the beds. Nothing that would keep me away from staying again. The breakfast was not much. The coffee was ok. The hallways smelled musty. I had to pay extra when I got there, I guess an extra tax came out of nowhere, even though I prepaid. The area was nice. You can hear the road traffic some in the room. The staff were helpful and nice.”

“King suite - accessible room. Had a Murphy bed that was a queen size and not a normal king bed as stated and reserved. Room layout was really good and roomy with a nice mini-bar area. Bathroom has some maintenance issues. Shower had some mold on the caulking by the base. Walls had holes in it from trying to hang hand rail by toilet and the toilet is not an ADA high toilet. It was so low it was hard to sit and stand. The wallpaper is peeling off walls in breakfast and dining area. ...

“Breakfast was good and fresh”

“Our room was absolutely disgusting stains on sheets and mattress and a dirty band aid let alone the floor not being vacuumed they refused to refund me which I’m still working on I have lots of pictures this is wrong and uncalled for we couldn’t stay there”

“Front desk Peggy horrible attitude. Check out time was not til 11am the house keeper came and knocked on door and came right in our room and when had our private sign on our door and she still came on in”

“Appreciated staying in a facility that was up to date and modern. Only complaint we have is that the elevator took way too long to close the doors, even when the button was pushed to close the doors (it did not respond).”

“Good breakfast, clean room, friendly staff”

“Where to begin. We literally saw a mouse in our room. Called the front desk and the apologized and said they were booked. About 30 min later Called back and said they have a different room for us. That room was even worse. Mouse dropping at pee on the pull out mattresses. Looking further there were droppings on the foundation of the regular beds. So we had to go back to thr room with the mouse because they had nothing. Needless to say I didn't sleep at all. Unfortunately we couldn't go to...

“Parking lot is in need of refurbishment. The complementary water bottle in my room was opened and partially empty, the small bottle of lotion was empty, the back of the toilet had hair on it, the sink drained slowly and built up when running/brushing teeth. The bed was comfortable, however. The pool was out of service and we were not advised prior to check in. The staff was friendly.”

“Bien todo”

“questo soggiorno è stata una piccola fiaba di poche ore. La casa risale all'Ottocento (è una villa) ed è registrata infatti nel Registro Nazionale statunitense dei luoghi storici. Entrando si viene subito trascinati in un'atmosfera magica perché le varie stanze sono rimaste arredate come un tempo: camini, grandi mobili in legno, palchetti originali e tanti piccoli oggetti curiosi (sarebbe lungo descriverli, vi consiglio una visita sul sito ufficiale della Vrooman Mansion). Le due signore che...

“The beds were horrible. Terrible bedding and horrendous mattress.”

“Dirty room and lots of things were missing or didn’t work”

“It was decent until I saw a mouse on my bedside table the next morning. Not gonna lie, really didn’t like that. I called the front desk and they offered to move me to another room but since I was checking out in five hours, I didn’t feel like it was necessary. There were ants around the syrup container lid in the breakfast area. But other than that, it was a nice stay. Plenty of restaurants and very convenient.”

“We had a handicapped accessable room and the shower did not work properly. The hand held spray did not work. I told the front desk and they had a repairman come and fix it the next day. It then worked but it leaked horribly. The staff was good to get someone to look at it but the repairman did a less than good job.”