Hotel vicino a Regal Lansing Mall - Lansing

“Clean and nice experience”

“We liked everything about our stay....although we didn't take advantage of the breakfast, fitness center, or pool.....There is a bar on site(which would have been nice to have open longer, *but there is an Outback right next door to the hotel) We travel to Lansing yearly and we will definitely be staying here again. ***We even had an alert to take shelter for a tornado while we where staying here. The staff made sure to call all rooms for those who didn't receive the alert of their phones....

“Staff excellent all around Staff member looking after the breakfast was super friendly and helpful and kept the entire area stocked and clean”

“Staff service at front desk was excellent.”

“The room was clean and newly renovated which was a plus. I have stayed at this property a few times and it's always a good experience.”

“The room was clean. The provided Breakfast was good. The staff were nice and helpful. I would stay there again, especially for the price.”

“There was no hot tub. The pull out couch was broken and the mattress was stained various disgusting colors. The AC didn't work. Staff was extremely friendly and as helpful as they could be.”

“parking lot in poor condition, TV didn't work well in the rain”

“Everything was wonderful and I enjoyed my stay.”

“Check in took forever then we were assigned a room someone was already in .We had to go back down get another room after driving and being at the ball diamonds all day. Kids and adults were running up and down the halls yelling and slamming doors till 1:15am didn't get no sleep horrible experience.”

“Our floors in both rooms were wet and deteriorating. When we stepped in to the bathroom, water poured out from the bottom of tub. There seemed that people “lived” here and our rooms seemed like smoke and weed.”

“Gary was very nice and helpful! I recommend contacting him for shuttle to and from the airport though since Google maps doesn't know how to find the house yet. I recommend coming here if you plan to stay for around a week since the sights are so pretty. My only critique is that I wish the bathtub was prepped for use but he wasn't expecting me to want to use it since we've entered the warmer season.”

“Staff very friendly”

“Clean and spotlessly”

“The pool had no towel , you can only get 4 towels a day they tv doesn’t work , the staff will follow you ariubd the property , then lick you out after you bring up the problems”

“Double Tree is usually a pretty safe choice for a quiet good nights sleep! I dinged a star overall as the bed we had was pretty "broken" down. If you were sleeping on one side or the other, you can feel the "slope" down to the middle, regardless if you are a side sleeper or back sleeper. Usually would not bother me - but now have some back issues and a decent bed is worth it's weight especially when traveling. This is a first at a Double Tree for me. Won't keep me from coming back. Though...

“The room was awesome loved the walk in shower and the little nook for your towel so you don't even have to get out. Loved the mirror as well and the microwave mini fridge and coffee station it was all hidden only thing I didn't like was paying $15 for parking”

“I liked how clean it was but as far as price it could have been lower considering I saw a few roaches in my room and there was none of the things available that was offered like breakfast and everything else was closed ( pool, bar, lounge) no ice available no vending machines and they offered wifi and they had none and you won't know until you check in. But overall now that I know this I will still recommend it”

“They canceled our stay without stating the reason. In the message they told they refunded our money. They never did Eventually after 2 weeks we got our refund from Expedia after several attempts to reach the hotel. It was the graduation week and our booking that we booked 3 months before cost us $90. Immediately after cancellation their relisted our room for $260. Total scammers. Their phone number they list is a cell phone number that goes straight to a voicemail. Avoid.”