Hotel vicino a Ripley's Mountain Coaster - Gatlinburg

“Wonderful check in, room was nice and clean, absolutely beautiful large shower with multiple heads, restaurant had exceptional bartender who made phenomenal drinks and was very attentive. We loved our stay here. ”

“Check-in was quick and the service was excellent.”

“Probably my best stay in a hotel in the Smokies! The customer service was outstanding, the room was clean and cozy with the roaring creek off the balcony with 2 nice rocking chairs. The property is well maintained. The REAL breakfast at the Heirloom House was included each day and a real sit down, order from the menu, upscaled restaurant. They serve dinner and drinks as well. Excellent customer service there too. If you need anything like ice or water or towels, it's only a text message away and...

“Yes”

“The room was very clean along with the entire property. Staff was very friendly and accommodating. Would highly recommend as it is a short 2 minute walk to the strip ”

“The room is spotless and beautiful. We will definitely stay here again!”

“I had a fantastic experience at this hotel. The staff were welcoming, the room was spotless and comfortable, and the amenities were well‑maintained. Breakfast was fresh and far better than expected. Every interaction felt genuine, and I left feeling relaxed and well cared for. I’d gladly stay again.”

“Very nice staff and accommodations. We needed to leave a day early for work purposes and they were kind to help us. ”

“Very nice”

“Room was very clean, staff was amazing and nice! ”

“Ottima posizione, staff cordiale. Stanza spaziosa, ma bocchettone dell’aria attaccato al letto è abbastanza rumoroso. Colazione migliorabile. Parcheggio coperto ok.”

“Great location. Staff was very friendly!”

“Awesome! Customer service excellent ”

“Great customer service. I checked in late and they were in contact with me about where my key was and how to get it. My key was locked and I was given the combo. Combo worked and got into my room even when checking in late and no one was at the front office. Great help and very friendly”

“The staff was courteous and helpful, the facility was nice and conveniently located, a very positive experience.”

“This hotel was amazing. A must stay!! You will not be disappointed. I will definitely be back. ”

“The clean room was top notch. The staff was friendly. ”

“Enjoyed the hotel”

“Clean room, AC is great. Breakfast is good. ”

“Very helpful ”