Hotel vicino a Rivets Stadium - Loves Park

“Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice”

“​We had a wonderful experience here. The bed was comfy, the amenities were great, and breakfast had a really nice selection. The staff was friendly and the room was clean.”

“the property looked almost recently built. The staff/manager at front desk seemed rushed and annoyed about something. They need to remember when in front of customers to keep calm and discuss problems when alone. I emailed hotel 2 weeks in advance stating I was looking for longer check out time. They replied stating noon was the longest, I said great. When the day to check out came, they said they can't do that, so I rushed after a long night wedding to get out at regular check out time.”

“The shampoo was empty, there was mold growing on the lights in the bathroom, there was a smell of mildew coming from the air conditioning. They need better cleaning habits.”

“The room had a locker room Oder that hit immediately as I walked in. The hallways were musty as well. No ice machine on any floor. Had to go to the lobby so the attendant could go to their quarters,get ice and pass it to you through the window”

“It was clean. The bed was comfortable. The owner very helpful. However the fridge didn’t work and our food spoiled. But the rate was very reasonable. I recommend it!”

“The room was lacking a freezer in the refrigerator. No elevator! The room was fair the back stairs were dirty. The only entrance was in the front door.”

“Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!!”

“Amber and the staff helped so much with my grandmother. This is the most hospitable staff I have ever experienced . We’re from Atlanta and I almost switched our hotel and I’m so glad I didn’t. If I ever have to come back to Rockford this is where we are staying. Thanks again!!!”

“Do not stay at this place. The pictures do not do it justice, I ended up leaving after a couple of hours with the noise, smell and overall condition.”

“The room was clean but had a strong odor of cleaning chemicals. The room itself was quiet and the AC and fridge worked.”

“Kind and friendly staff. Clean rooms.”

“Average”

“Great breakfast. Nice hot tub. Friendly staff.”

“hotel ubicato all’ingresso di Rockford, vicino ad altri hotel. Purtroppo in ristrutturazione. Siamo stati solo una notte, niente di eccezionale.”

“No ice. Smelled like pot. Bathroom tub in useable. Sheets with cigarette stains. Bathroom counter broken. Air conditioning not on u til arrived. Poor smell. Felt unsafe. This is apartment complex va hotel.”

“The hotel looks like a dump on the outside. People hanging around outside the rooms, smoking, drinking, listening to music, and being loud. Floor not swept or mopped inside the rooms, bedsheets looked used, and there was a dirty towel hanging.”

“Wish they had a free breakfast option but the stay was great!”