Resort a Riviera Nayarit

“This was one of the most disappointing resort experiences I've ever had. From the moment we arrived, there was no buffet as advertised, and the daily activities and on-site entertainment that were promised were either severely limited or pushed off-site. When we brought these issues up, the response was constant deflection and a generic free dinner offer that didn't begin to address the actual problem. We paid for a full all-inclusive experience. Not a stay with missing amenities and scripted...

“Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

“Excelente servicio, instalaciones, comida, alberca, Spa”

“El hotel está muy padre y limpio. El personal muy atento y lo único malo son los precios de la comida que están muy caros.”

“El hotel esta muy bonito, pero la habitacion, las camas muy incomodas, y el sofa cama terrible, las almuadas duras, no me gusto,”

“Considero que los empleados son muy poco empaticos no tratan bien a las personas, evitarían largas filas de espera para las comidas si hicieran reservación previa, no respetan para todas las personas el código de vestimenta ala hora de entrar a restaurante, tratan de venderte sus membresías quitándote solo el tiempo y cuando dices que no son groseros, te dicen que el servicio termina a cierta hora y no es así ya que te empiezan a correr desde antes o te sirven de mala manera, definitivamente...

“We had an amazing time at Grand Palladium Punta de Mita for our very first family vacation. The resort was absolutely beautiful, incredibly clean, and very well maintained. The grounds were gorgeous, and we loved seeing the wildlife throughout the property, including iguanas, coatis, and even armadillos. The resort was also very kid-friendly, which made the experience even better for us. Our 2-year-old had such a great time, and seeing how much fun our little one had made the trip even more...

“We did not realize at flamingos we only got access to half the resort & our sides beachfront restaurant was closed for renovation. But we upgraded and switched to the La estancia side to get full access to the amenities. But then our room was bare bones. We had no water or drinks (like we had in other room) but we had one broken coffee pod . Even when we told front desk they stalked the fridge which was nice, but no coffee. It was just odd and considering during the day the only coffee available...

“Siamo stati molto bene. Il posto è perfetto anche per andarci con bambini piccoli.”