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Recensioni per Sunset Cove Beach & Dive Resort

3 out of 5
Sunset Cove Beach & Dive Resort
Alad Island, Romblon, MIMAROPA

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 4 su 5 recensioni" "
Valutazione di 8 - Buono. 0 su 5 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 5 recensioni" "
Valutazione di 4 - Scarso. 0 su 5 recensioni" "
Valutazione di 2 - Terribile. 1 su 5 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

10/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Elliot

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you so much for being such a welcoming place! Going here was a true once in a lifetime experience :) The owner welcomes you like family and makes you feel truly at home. She and her crew took our whole family (2 adults and 2 kids) on a scuba diving trip and patiently taught us how to do it. One of her employees took us on a whole island hike with great scenic views and a refreshing stop to drink fresh coconut juice. They also have little details like books about scuba diving and a chess board made from locally sourced marble for relax times. She and her crew always asked us ahead of time what we'd like to eat and made sure the food was prepared when we requested. For last minute fun and days when it's too windy to trek out, the swimming pool is a lot of fun! Even as this resort is small - only 5 rooms! - it is well worth the experience and we are so happy we found this place!
Soggiorno di 4 notti ad agosto 2022
Risposta di Charo, il giorno 25 ago 2022
Hi Elliot, thank you so much for your booking and the kind review. We are very happy that you enjoyed your stay and the service we provided to you. It was a pleasure to do a Discover Scuba diving with you and your family. Having a limited number of rooms allows us to individually cater to our guests to the highest standard we can deliver. Hope to see you all back in the future. Safe travels.

10/10 Eccellente

DAVID, Riyadh Saudi Arabia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Felt as if we were personal guests of the owners. Great value. Arranged our travel to/from. Arranged a Romblon site seeing tour. Good diving with helpful crew. Comfortable room, clean dining area, well maintained grounds. A most relaxing week.
Soggiorno di 7 notti a gennaio 2020
Risposta di Ronny, il giorno 13 feb 2020
Hi David, such a pleasure to had you both with us. Glad you enjoyed your stay with us and you like our rooms and facilities. Im happy to hear it was your most relaxing week while enjoying the Scuba Diving and our Tours. Thanks again for being with us and we hope to see you both back. Your SSC Team

10/10 Eccellente

Sebastian, München

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wir waren für eine Woche hier und es hat sich wirklich wie ein kleines Paradies angefühlt, alle waren sehr bemüht darum dass wir eine tolle Zeit haben durften!
Soggiorno di 7 notti a ottobre 2019
Risposta di Ron, il giorno 17 nov 2019
Hi Sebastain & Anastasia, thank you soo much for your kind review and that you enjoyed our little Paradise and Resort. We try our Best to satisfy all our customers and give them the best experience we can provide. We hope to see you back in future.

10/10 Eccellente

Nicolas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A must stay place
One of the best resorts I’ve stayed at in the Philippines. Incredible service and amenities at a pristine beach front location
Soggiorno di 1 notte a settembre 2019
Risposta di Ronny, il giorno 5 ott 2019
Hi Nicolas, thanks for the kind words and we are happy you enjoyed your stay with us. We hope to see you back soon. Your SSC Team

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Far and not friendly place. Do not stay here!
I had a serious family emergency and had to return to Manila immediately. The resort is greedy and not accommodating. I lost all 3 days without even a full or partial refund. I would've accepted a reasonable penalty. I was not even given an explanation. It's very far from the airport and ports. They are just in it for the money without taking into consideration the dire situation of their guests.
Soggiorno di 3 notti a settembre 2019
Risposta di RO, il giorno 4 gen 2020
Sorry to hear that. Expedia hasn't contacted us to cancel your booking or to wave cancellation fees. You booked 3 days and later add another 4th day on a long stay Promo including half board at lowest rate. This offer was limited and had a 15 days non refund policy because of the high discount. The explanation is given during your booking process with Expedia which was accepted. Why does it matter to you that our place is very far from the Port & Airport if you have a serious Family Emergency? 3 days before your expected arrival I contacted you via expediapartnercentral if I can assist you in your transport and pre arrival preparation. This message never got answered. You could have contacted us during this time to allow free cancellation in submitting proof of the Emergency. Sadly we never got contacted since September and learned about your dire situation only from this review.