Suite Junior, 1 letto king | Biancheria da letto di alta qualità, copriletto in piuma, minibar

Recensioni per Hotel Indigo Rome - St. George, an IHG Hotel

5 out of 5

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 446 su 687 recensioni" "
Valutazione di 8 - Buono. 190 su 687 recensioni" "
Valutazione di 6 - Soddisfacente. 38 su 687 recensioni" "
Valutazione di 4 - Scarso. 7 su 687 recensioni" "
Valutazione di 2 - Terribile. 6 su 687 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

9,4/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

8/10 Buono

antonio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and comfort zone, not far from the center of Rome (just walking). Room a little birt small to be a 5 star
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 2 apr 2024
Dear Antonio,Thank you for taking the time to share with us your experience here at Hotel Indigo Rome - St. George.We are delighted to hear your positive comments regarding our convenient location.We hope to see you very soon here in Rome to offer you an even more positive experience.Kind regardsAugustaGuest Relations Team

10/10 Eccellente

Expedia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2021
Risposta di GM, il giorno 4 nov 2021
Dear Guest Thank you very much for your time to share your comments about the recent stay at the Hotel Indigo Rome - St, George. I am happy to hear that you had a good overall impression of our hotel. We hope to welcome you back in the near future. Kind Regards Alessandro Geminiani General Manager

10/10 Eccellente

Salvatore

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lusso senza sfarzo
Soggiorno di 2 notti a luglio 2020
Risposta di gm, il giorno 25 lug 2020
Gentile Salvatore Grazie per aver soggiornato presso il nostro Hotel Indigo Rome – St. George e per aver scelto di attribuirci un punteggio così positivo. Sono felice che abbia gradito la nostra struttura e i nostri servizi Nella speranza di poterLa accogliere nuovamente in un prossimo futuro, La saluto cordialmente. Alessandro Geminiani Direttore

10/10 Eccellente

antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a maggio 2019
Risposta di gm, il giorno 15 mag 2019
Gentile Antonio, grazie per la Sua recensione e per aver apprezzato la nostra struttura. Ogni volta che riceviamo un impressioni positive da parte dei nostri ospiti, significa che la nostra missione, che è quello di dare il miglior comfort e il miglior servizio sono stati raggiunti! Nella speranza di accoglierLa nuovamente in un prossimo futuro, cordiali saluti. Alessandro Geminiani Direttore

10/10 Eccellente

ANDREA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ho scelto questo hotel per un weekend a Roma e devo dire che mi sono trovato molto bene. La zona è perfetta perché in poco tempo si raggiunge qualsiasi punto della città. Colazione buona e abbondante, camere non grandissime ma pulite, personale cortese.
Risposta di General Manager, il giorno 17 ago 2016
Gentile ANDREA Grazie per il tempo che ci ha dedicato nel condividere la Sua recensione riguardante il nostro Hotel Indigo Rome – St. George. Sono lieto che ha apprezzato la nostra location così come la pulizia delle camere e la qualità della colazione. Mi fa molto piacere, inoltre, sapere che ha gradito l’atteggiamento del nostro staff. Spero vivamente che vorrà tornare presto a trovarci. Cordiali saluti. Alessandro Geminiani, Direttore

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

marica, taranto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
HOTEL ST. GEORGE ROMA
Sono abituata a viaggiare e a soggiornare in hotel, per questo mi chiedevo al momento della prenotazione come mai un 5 stelle avesse un costo così relativamente basso. Mi sono resa conto, per quello che può essere la mia esperienza, che il st. George dovrebbe essere considerato un buon 4 stelle. Niente da dire per la pulizia e per il personale cordiale e professionale, ma la struttura mi ha lasciata perplessa. Camere piccole e non arredate all'altezza di un 5 stelle. La mia aveva l'affaccio su un terrazzo dell'hotel dove erano all'opera i fabbri già alle 7 del mattino...vi lascio immaginare i rumori! Particolare, l'ora inizio lavori, da non trascurare per un hotel a questi livelli! La colazione, inoltre, era servita in una piccola saletta interna, dove adiacenti c'erano altre salette a vista ma tenute al buio. Sarebbe bastato illuminarle per avere un'impressione diversa degli spazi che, comunque, erano ben arredati! C'era anche un piccolo atrio all'aperto utilizzato per la colazione, però malcurato, quasi in stato di abbandono. Qualche pianta in piu' lo avrebbe reso piu' accogliente! Consiglio il st. George a chi cerca un buon 4 stelle, non un 5 stelle, al centro di Roma.

10/10 Eccellente

Stephen Robert, Tampa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable rooms
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Relations Team, il giorno 22 apr 2024
Dear Stephen Robert,Thank you so much for your review of our Hotel Indigo Rome - St. George.I am thrilled to hear you enjoyed your stay with us and that we could accomodate all of your needs.It's something we take great pride in, so we value your feedback.We hope you will visit us again.Sincerely,FrancescaGuest Relations Team

10/10 Eccellente

Thomas, Fairfax

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, staff and facilities excellent
Soggiorno di 7 notti a marzo 2024
Risposta di GM, il giorno 8 apr 2024
Dear Thomas,Thank you for taking the time to share your experience about your recent visit to our Hotel Indigo Rome - St. George.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Best regards,FrancescaGuest Relations Team

10/10 Eccellente

Eric

Soggiorno di 6 notti a marzo 2024
Risposta di GM, il giorno 26 apr 2024
Dear Eric,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George.We'd love to have you back again soon to share an even more positive experience with you.Best regards,AugustaGuest Relations Team

10/10 Eccellente

Ignacio, Aventura

Soggiorno di 3 notti a marzo 2024
Risposta di GM, il giorno 15 apr 2024
Dear Ignacio,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! We'd love to have you back again soon to share an even more positive experience with you.Best Regards,FrancescaGuest Relations Team

10/10 Eccellente

Aruto

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff are very friendly; I had a really pleasant time.
Soggiorno di 3 notti a marzo 2024
Risposta di GM, il giorno 25 mar 2024
Dear Aruto,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! It's wonderful that you loved our kind staff.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,FrancescaGuest Relations Team

6/10 Soddisfacente

Sahar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Although it was a nice hotel, I don’t quite believe it deserves a 5 star rating. Because the building is old, there was one line that controlled AC and heating and if you’re hot in the “winter months” there’s no way to turn on the AC. The toilet doesn’t flush great either. But staff was friendly and it was all very clean. They advertised a Turkish bath which was simply a steam room.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 4 mar 2024
Dear Sahar,Thank you for taking the time to share with us your experience here at Hotel Indigo Rome - St. George, we genuinely appreciate hearing from our guests as to what aspects of their stay went well and those that require further attention to improve our overall experience.Regarding our rooms, I am sorry to hear about the inconvenience you experienced, but I would like to underline the fact that the hotel is housed by a beautiful 15th century building which gives the hotel great character and charm. For this reason, Italian regulations do not allow us to install a 4 pipe system providing heating and cooling at the same time. However, the system allows you to turn off the heating and have the circulation of fresh air coming from outside.A positive guest experience is something our staff takes to heart, so we value your feedback in order to make improvements. I have shared your review with the team.We hope to see you very soon here in Rome to offer you an even more positive experience.Kind regardsAugustaGuest Relations Team

10/10 Eccellente

luis horacio cevallos

Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations Team, il giorno 21 mar 2024
Dear Luis Horacio CevallosThank you for the review, we are truly happy to learn that you had a great experience at Hotel Indigo Rome - St. George! It's wonderful that you loved our hotel and staff.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,LuciaGuest Relations Team

10/10 Eccellente

OCTAVIA

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Walkable distance to the Vatican. Quiet street with excellent dinning options.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 20 feb 2024
Dear Octavia,Thank you for your 5-star review and to have chosen the Hotel Indigo Rome - St. George.We are thrilled to hear that we met your expectations and happy to learn you appreciation about our location.A positive guest experience is something our staff takes great pride in, so we value your feedback.We hope you will join us again in the near future for more of our excellent service that we pride ourselves in delivering to our guests.With best regards,Francesca Guest Relations Team

10/10 Eccellente

Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel
Soggiorno di 3 notti a febbraio 2024
Risposta di GM, il giorno 20 feb 2024
Dear Andrew,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George!We'd love to have you back again soon to share an even more positive experience with you.Best Regards,FrancescaGuest Relations Team

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 21 feb 2024
Dear Jennifer,Thank you for taking the time to share your experience about your recent visit to our Hotel Indigo Rome - St. George.We appreciate your rating and hope to welcome you back to our hotel in the future.Sincerely,FrancescaGuest Relations Team

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have been staying at the Hotel Indigo-St. George for several years now. I travel to Italy twice a year and it continues to be my go to hotel in Rome. The location is great. The hotel is lovely and very clean. The staff is very friendly and accommodating. I always look forward to my time there.
Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 9 feb 2024
Dear Jennifer,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George!It's wonderful that you loved our kind staff and location. We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Francesca Guest Relations Team

8/10 Buono

Osmond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and service
Great location. Great service. Some minor issues overall but would still recommend it. We really liked how friendly and nice the staff were. The rooms had plenty of space, and a fully complimentary mini bar. On the downsides, the pillows were rock hard, the breakfast was extremely basic, the Turkish bath was not operational, there was only one baby trash can in the room, a couple power outlets, and we couldn’t get the thermostat to work at all. But it’s very walkable to/from all the key locations around Rome and a cool area in general.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 16 gen 2024
Dear Osmond,Thank you for taking the time to share with us your experience here at Hotel Indigo Rome - St. George of your stay, we genuinely appreciate hearing from our guests as to what aspects of their stay went well and those that require further attention to improve our overall experience. Needless to say whilst I was happy to hear that you found the overall service and location good, I was disappointed that not all of the aspects of your stay went so well. We hope to see you very soon here in Rome, to share a more positive experience with you.With best wishes.AugustaGuest Relations Team

10/10 Eccellente

Janis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely little hotel & nice neighborhood
Soggiorno di 2 notti a dicembre 2023
Risposta di GM, il giorno 2 gen 2024
Dear Janis,Thank you for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

10/10 Eccellente

matthew steven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was fantastic. Good food with room service.
Soggiorno di 4 notti a dicembre 2023
Risposta di GM, il giorno 13 dic 2023
Dear Matthew,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! It's wonderful that you loved our hotel and room service.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

10/10 Eccellente

John

Soggiorno di 3 notti a ottobre 2023
Risposta di GM, il giorno 11 dic 2023
Dear John,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We loved our stay at the hotel. All the staff were really helpful and friendly, especially Michaela who was the person we dealt with most. We’ll definitely stay again!
Soggiorno di 4 notti a novembre 2023
Risposta di GM, il giorno 7 nov 2023
Dear Robert, Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! It's wonderful that you loved our hotel and our staff, we will share your kind words with them. We'd love to have you back again soon to share an even more positive experience with you. Best Regards, Valeria De Santis Operations Manager

10/10 Eccellente

Saulo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excepcional.
Excepcional. Pessoal preparado e muito gentis em atender a todas as solicitações. O café da manhã foi o melhor de todos os hotéis visitados nessa viagem de um mês pela Itália.
Soggiorno di 4 notti a ottobre 2023
Risposta di GM, il giorno 6 nov 2023
Prezada Saulo,Obrigado por nos deixar alguns comentários maravilhosos e detalhados sobre sua recente estadia aqui no Hotel Indigo Rome - St.Estamos muito felizes que você tenha gostado da sua estadia! Com certeza transmitirei suas amáveis palavras ao restante da equipe.Obrigado mais uma vez e esperamos recebê-lo novamente em breve.Atenciosamente,Valéria De SantisOperations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful
Soggiorno di 3 notti a ottobre 2023
Risposta di GM, il giorno 6 nov 2023
Dear Guest,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

10/10 Eccellente

ELIZABETH

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 30 ott 2023
Dear Elizabeth,Thank you for taking the time to share your experience about your recent visit to our Hotel Indigo Rome St. George.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Best regardsValeria De SantisOperations Manager

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a terrific 4 nights at the St George last week. Staff team, design, rooms, all top notch. Would go back in a heartbeat.
Soggiorno di 3 notti a ottobre 2023
Risposta di GM, il giorno 19 ott 2023
Dear John,Thank you for taking the time to share your experience about your recent visit to our Hotel Indigo Rome - St. George.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Best regards,Valeria De SantisOperations Manager

10/10 Eccellente

Sheila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location for walking to all major sites, friendly and efficient staff, stylish and comfortable room. Excellent breakfast included and well-mixed cocktails at rooftop bar.
Soggiorno di 3 notti a ottobre 2023
Risposta di GM, il giorno 17 ott 2023
Dear Sheila,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! It's wonderful that you loved our kind staff and rooms.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

10/10 Eccellente

Nick

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best experiences I have had at any hotel. The staff was amazing, the location was perfect walking distance to most things, the hotel itself is spotless and easy to navigate. Highly recommend to anyone staying in Rome to stay here
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 13 ott 2023
Dear Nick,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George!It's wonderful that you loved our kind staff and location! We'd love to have you back again soon to share an even more positive experience with you.Best RegardsValeria De SantisOperations Manager

10/10 Eccellente

carly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a short, but excellent stay at Hotel Indigo. The room was spotless, the rooftop bar was beautiful and the front desk staff were extremely helpful and friendly
Soggiorno di 1 notte a settembre 2023
Risposta di GM, il giorno 12 ott 2023
Dear Carly,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! It's wonderful that you loved our kind staff and location.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

10/10 Eccellente

Shannon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gorgeous hotel near many of Rome's cultural/religious attractions. Friendly staff that goes the extra mile to help you enjoy your stay. The rooftop bar/restaurant has a 360 view of the city. We only had light appetizers (caprese salad and smoked salmon) and they were excellent. I had the BEST massage of my life at the spa. We did not get to enjoy the Roman pool, but that looked amazing...there is a sauna and I think a steam bath too. All in all, a great place to enjoy the best Rome has to offer.
Soggiorno di 2 notti a ottobre 2023
Risposta di GM, il giorno 9 ott 2023
Dear Shannon,Thank you for taking the time to share your experience about your recent visit to our Hotel Indigo Rome - St. George.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back to our hotel in the future.Best regardsValeria De SantisOperations Manager

10/10 Eccellente

paige

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I have stayed at this hotel twice and it is absolutely wonderful. The rooms are modern and charming, the staff are friendly and professional, and the rooftop bar is amazing (we had a nightcap almost every night!). I cannot recommend this hotel enough!
Risposta di GM, il giorno 6 ott 2023
Dear paigeThank you very much for your review, I am delighted to know that you enjoyed your stay at our Hotel Indigo Rome - St. George. I was very happy to learn that the overall impression of our hotel was good.We hope to see you very soon here in Rome.With best wishes,Valeria De SantisOperations Manager

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel in a safe and quiet neighborhood. Room was very clean and the service was exceptional. We were very happy with all aspects of the hotel and recommend it to everyone.
Soggiorno di 4 notti a settembre 2023
Risposta di GM, il giorno 12 ott 2023
Dear Jennifer,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George!We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

8/10 Buono

Cory

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great breakfast
Soggiorno di 3 notti a settembre 2023
Risposta di GM, il giorno 18 set 2023
Dear Cory,Thanks for the review, we are happy to hear that you had a great experience at Hotel Indigo Rome - St. George. It's wonderful that you loved our breakfast.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

8/10 Buono

Toshia, Upper Marlboro

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful stay at this quaint hotel. Thematic for Italy, extremely convenient location, great rooftop restaurant and lounge, ton of areas for nightcaps in the hotel, etc. The staff was extremely accommodating and helpful.
Risposta di GM, il giorno 18 set 2023
Dear Toshia,Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George! It's wonderful that you loved our kind staff, location and also our I Sofà Bar Restaurant & Roof Terrace.We'd love to have you back again soon to share an even more positive experience with you.Best Regards,Valeria De SantisOperations Manager

10/10 Eccellente

Emily

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay in Rome!
Amazing experience, everyone was so Helpful and kind. Breakfast was delicious and the staff even surprised me with a treat on my birthday. We also had dinner at the hotel and the staff were incredibly attentive and food was delicious. It is also centrally located to go to all of the best sites. Thank you!
Soggiorno di 2 notti a settembre 2023
Risposta di GM, il giorno 13 set 2023
Dear Emily,Thanks for taking the time to leave us some wonderful and detailed feedback on your recent stay here at Hotel Indigo Rome - St. George.We are so glad you enjoyed your stay! I'll be sure to pass your kind words on to the rest of the team.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsValeria De Santis Operations Manager

8/10 Buono

ANTHONY

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Great Hotel. But front desk needs to be more awar
Very Nice Hotel and excellent location. The front desk staff is very friendly but service could be faster and more efficient. I waited for almost 10 minutes while a lone staff member keep trying to make dinner reservations for another customer. The problem it was 17:00 and the restaurants were not picking up. Too early. And rather than tell the other customer to check back he just kept dialing numbers. I had a quick question but he did not acknowledge me After almost 10 minutes the other customer said he could come back. And he suggested the desk staff help me. I asked my question and was finished in less than a minute.
Soggiorno di 1 notte a settembre 2023
Risposta di GM, il giorno 11 set 2023
Dear Anthony,Thank you very much for your time to share your comments about the recent stay at the Hotel Indigo Rome - St. George. I am happy to hear that you had a good overall impression of our hotel and that you appreciated our location and staff. I apologize for the inconvenience and if we did not meet your expectations about some points. It is our goal to consistently provide customer satisfaction and your comments are very important to us.Kind regardsValeria De SantisOperations Manager

10/10 Eccellente

Azadeh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved our stay at Hotel Indigo. The staff were very polite, and helpful. I went to this trip with my teenage daughter and this was a perfect family hotel. We loved the walk to everything from the hotel. The girls at the front desk helped us to book a roof top dinner in a restaurant near by which was awesome. We also used the spa everyday and it was just fantastic way to relax every evening after a long day walk. One day we also got massage and fascial booked with Giorgia who was exceptionally very nice and very good at her job. The morning breakfast was so delicious and the people, waiters and waitresses were extremely nice and polite. We also had one night dinner at the hotel and the food was extremely good and the chef sent us awesome samples of food. The waiters and the waitresses were also extremely polite and kind. I highly recommend this hotel to anyone who wants to go to Rome! Thank you to all the staff members who made our trip to Rome so special. 🙏
Soggiorno di 5 notti ad agosto 2023
Risposta di GM, il giorno 4 set 2023
Dear Azadeh Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George!It's wonderful that you loved our kind staff, location and spa! We'd love to have you back again soon to share an even more positive experience with you.Best RegardsValeria De SantisOperations Manager

10/10 Eccellente

Cara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel! Courtyard breakfast was fabulous. Hotel was in a great location and very nice!
Soggiorno di 7 notti a luglio 2023
Risposta di GM, il giorno 18 ago 2023
Dear CaraThanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George!It's wonderful that you loved our location and breakfast! We'd love to have you back again soon to share an even more positive experience with you.Best RegardsValeria De SantisOperations Manager

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
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Soggiorno di 3 notti ad agosto 2023
Risposta di GM, il giorno 31 ago 2023
Dear JenniferThank you so much for your review of our Hotel Indigo Rome St. George. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Best regards,Valeria De SantisOperations Manager

8/10 Buono

Nick

Soggiorno di 2 notti ad agosto 2023
Risposta di GM, il giorno 8 set 2023
Dear Nick,Thank you so much for your review of our Hotel Indigo Rome St. George. I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Best regards,Valeria De SantisOperations Manager

10/10 Eccellente

Muthiah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is centrally located. 10-15 min walk to many attractions and loads of great restaurant. Great breakfast and clean well maintained rooms. The staff are very helpful And provided great service
Soggiorno di 4 notti a luglio 2023
Risposta di GM, il giorno 7 ago 2023
Dear Muthiah Thanks for the review, we're thrilled to hear that you had a great experience at Hotel Indigo Rome - St. George!It's wonderful that you loved our kind staff and location! We'd love to have you back again soon to share an even more positive experience with you.Best RegardsValeria De SantisOperations Manager

10/10 Eccellente

Judith

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a luglio 2023
Risposta di GM, il giorno 28 lug 2023
Dear JudithThank you so much for your review of our Hotel Indigo Rome St. George. I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely.Valeria De SantisOperations Manager

10/10 Eccellente

Tasmaya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di GM, il giorno 24 lug 2023
Dear TasmayaThank you so much for your review of our Hotel Indigo Rome St. George. I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely.Valeria De SantisOperations Manager

8/10 Buono

Hannah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great little boutique hotel
Risposta di GM, il giorno 12 lug 2023
Dear HannahThanks for taking the time to leave us a feedback on your recent stay here at Hotel Indigo Rome - St. George.We are so glad you enjoyed your stay!Thank you once again and we look forward to welcoming you back again soon.Kind RegardsValeria De SantisOperations Manager

10/10 Eccellente

Federico

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great breakfast patio and staff … very accommodating
Soggiorno di 2 notti a luglio 2023
Risposta di GM, il giorno 11 lug 2023
Dear Federico Thanks for taking the time to leave us such a lovely feedback on your recent stay here at Hotel Indigo Rome - St. George.We are so glad you enjoyed your stay!Thank you once again and we look forward to welcoming you back again soon.Kind RegardsValeria De SantisOperations Manager

8/10 Buono

Lauren

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a giugno 2023
Risposta di GM, il giorno 30 giu 2023
Dear LaurenThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.SincerelyValeria De SantisOperations Manager

10/10 Eccellente

Alex

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing place
Soggiorno di 2 notti a giugno 2023
Risposta di GM, il giorno 15 giu 2023
Dear AlexThanks for taking the time to leave us some wonderful feedback on your recent stay here at Hotel Indigo Rome - St. George.We are so glad you enjoyed your stay!Thank you once again and we look forward to welcoming you back again soon.Kind RegardsValeria De SantisOperations Manager

10/10 Eccellente

Cathryn

Soggiorno di 3 notti a giugno 2023
Risposta di GM, il giorno 15 giu 2023
Dear CathrynThank you for your 5-star review and to have chosen the Hotel Indigo Rome - St. George. We are thrilled to hear that we met your expectations. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will join us again in the near future.With best regards,Valeria De SantisOperations Manager

6/10 Soddisfacente

LaDonna, Indianapolis

Viaggio di coppia
Mi è piaciuto: Pulizia
The hotel overall was fine, but the location was not great. The tiny bathroom was our major complaint, even with a Jr. Suite is was cramped. Overall just okay.
Soggiorno di 4 notti a maggio 2023
Risposta di GM, il giorno 30 giu 2023
Dear LaDonnaThank you for taking the time to share your experience after your recent stay with us at Hotel Indigo Rome – St. George. I am pleased to hear that you appreciated our hotel overall.Regarding our bathroom I would like to underline the fact that the hotel is housed by a beautiful 15th century building which gives the hotel great character and charm. For this reason Italian regulations do not allow to modify the shape or the insulation of any rooms.We shall look forward to welcoming you back to our property in the future.Kind regardsValeria De SantisOperations Manager