This is my second time staying in this hotel so it's definitely my go-to place in Rome. You need to let the property know in advance what time you expect to arrive so Kevin can meet you at the property. The first time I stayed here, I didn't know this and I didn't have data coverage so a carabinieri helped me call the property. Some signage on the first floor upon entering the entryway would have been helpful. Otherwise, the room is clean and the location is amazing: steps from the main shopping drag, across from a mall that has La Fetrinelli bookstore, good restaurants, and the Trevi Fountain.