Dear Paola,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Buona giornata Graziella, Grazie per la tua recensione a 4 stelle che apprezziamo. Siamo lieti che tu abbia trovato il nostro staff disponibile e amichevole durante il tuo soggiorno con noi e per i servizi che ti abbiamo offerto. Non vediamo l'ora di potervi accogliere quando visiteremo Rothrist. Saluti, Hotel ibis Rothrist

Dear Anonymous, many thanks for sharing your experience with us. We are happy to read, that you enjoyed your stay with us. The size of the room can be considered as 'cute', which is often the case at the ibis Rothrist Olten. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. Nevertheless we do hope to welcome you soon again in Rothrist and wish you a nice day. Kind regards, your ibis Rothrist Olten Team

Dear Guest,Thank you for taking the time to provide your feedback and share your rating. We appreciate your honesty.If there are specific aspects of your stay that you would like us to address or if you have any suggestions on how we can improve and earn a higher rating in the future, please feel free to let us know. We value your input and strive to make each guest's experience better.We hope to have the opportunity to welcome you back and provide an enhanced experience during your next visit.Kind regards,Team Hotel B&B Oftringen

Dear Guest,Thank you for taking the time to provide your feedback and share your rating. We appreciate your honesty.If there are specific aspects of your stay that you would like us to address or if you have any suggestions on how we can improve and earn a higher rating in the future, please feel free to let us know. We value your input and strive to make each guest's experience better.We hope to have the opportunity to welcome you back and provide an enhanced experience during your next visit.Kind regards,Team Hotel B&B Rothrist

Hallo FlorianVielen Dank für dein Feedback. Es tut uns sehr leid, dass wir hier unseren Standard nicht eingehalten haben. Bitte melde solche Umstände direkt an der Rezeption. Unser Team ist 24/7 verfügbar um sofort zu helfen. Ich danke vielmals für das Feedback.

Lieber SiegfriedWir möchten uns aufrichtig für die Unannehmlichkeiten während Ihres Aufenthalts entschuldigen. Es tut uns leid zu hören, dass Ihr Erlebnis nicht den erwarteten Standards entsprochen hat.Der Schimmel im Bad ist inakzeptabel, und wir werden sicherstellen, dass unsere Reinigungsstandards sofort überprüft und verbessert werden. Auch bedauern wir die Probleme mit dem Aufzug. Da unser Aufzug in die Jahre gekommen ist wird gerade ein komplett neuer Aufzug verbaut. Des Weiteren wird das gesamte Hotel bis nächstes Jahr renoviert. Die Empfehlung von BurgerKing ist nicht unser üblicher Servicestandard, und wir entschuldigen uns für diese unangemessene Empfehlung. Wir werden sicherstellen, dass unser Personal besser geschult ist, um angemessene kulinarische Optionen in der Umgebung vorzuschlagen.Es ist bedauerlich zu hören, dass Ihr Aufenthalt nicht angenehm war, und wir verstehen, wenn Sie nicht mehr zurückkehren möchten. Wenn Sie bereit sind, uns eine weitere Chance zu geben, würden wir gerne sicherstellen, dass Ihr nächster Aufenthalt reibungslos und angenehm verläuft.Mit freundlichen Grüßen,

Dear Luca,We appreciate your feedback regarding the elevator during your recent stay. We want to inform you that the elevator is currently under construction, and we're in the process of building a completely new one, scheduled to be completed by January 19th.We understand the inconvenience this may cause, and we sincerely apologize for any disruption to your experience. Our team is working diligently to ensure the new elevator enhances your future visits.Thank you for your understanding, and we look forward to welcoming you back to an improved and more efficient service.Best regards,

Dear Arben,Thank you for choosing to stay with us. We noticed your recent rating, and we're sorry to hear that your experience fell short of expectations. We value your feedback and would appreciate any additional details you could provide to help us improve.If there's anything specific that we can address or if you have suggestions on how we can better serve our guests, please feel free to share. Your input is essential, and we want to ensure your concerns are addressed.We hope to have the opportunity to welcome you back and provide a much-improved experience.Best regards,

Hi DanielVielen Dank für deinen Besuch und Bewertung. Wir werden dies zur Kenntnis nehmen und uns hier verbessern. Viele Grüsse

Kære gæst,Tak, fordi du tog dig tid til at dele din feedback. Vi håber at kunne byde dig velkommen tilbage til vores hotel meget snart!

Geachte gast,Bedankt dat u de tijd heeft genomen om uw feedback te delen. We hopen u snel weer te mogen verwelkomen in ons hotel!

Dear John,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Lieber Frank,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir hoffen, Sie bald wieder in unserem Hotel begrüssen zu dürfen!

Liebe Vere,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Ich wünschte, Sie hätten ein besseres Erlebnis gehabt, aber es sind Rückmeldungen wie diese, aus denen wir lernen und die wir zur Verbesserung nutzen. Wir arbeiten hart daran, unseren Gästen ein außergewöhnliches Erlebnis zu bieten, und es ist offensichtlich, dass wir in diesem Fall zu kurz gekommen sind. Wenn Sie uns die Chance geben, Ihr Vertrauen zurückzugewinnen, kann ich Ihnen versichern, dass wir unser Bestes tun werden, um Ihnen das großartige Hotelerlebnis zu bieten, das so vielen unserer Gäste so ans Herz gewachsen ist.

Lieber Gino,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir hoffen, Sie bald wieder in unserem Hotel begrüssen zu dürfen!

Liebe Franziska,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir hoffen, Sie bald wieder in unserem Hotel begrüssen zu dürfen!

Lieber Antonio,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir hoffen, Sie bald wieder in unserem Hotel begrüssen zu dürfen!

Dear Chia Thank you for your visit and comment. I am very sorry to read that this time we did not meet our brand standard. We will take a deep look into the situation and take immediate action to improve. I thank you very much for understanding and hope that you accept my appology.

Liebe Gäste Leider unsere Hotel ist seit 17.03.2020 geschlossen. Am dem 27.04.2020 waren wir eben so geschlossen. Deswegen verstehen wir nicht Ihre Bewertung. Freundliche Grüsse Hotel ibis Rothrist

Dear Guest, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Hotel ibis Rothrist. We are looking forward to see you again in our Hotel. Best wishes from Hotel ibis Rothrist

Dear Stephan, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Hotel ibis Rothrist. We are looking forward to see you again in our Hotel. Best wishes from Hotel ibis Rothrist

Dear Edgar, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Hotel ibis Rothrist. We are looking forward to see you again in our Hotel. Best wishes from Hotel ibis Rothrist

Dear Guest, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We hope to see you soon again very soon! Regards, Hotel ibis Rothrist

Lieber Gast Vielen Dank für Ihren Besuch und Ihre Bewertung. Hoffentlich bis bald! freundliche Grüsse aus Rothrist

Lieber Gast Vielen Dank für Ihre tolle Bewertung. Hoffentlich bis bald! Viele Grüsse aus Rothrist

Sehr geehrte Frau Yvonne, ein grosses Dankeschön vom ganzen Team für Ihre gute und freundliche Bewertung! Es ist uns stets eine Freude, Sie bei uns im Hotel in Rothrist willkommen zu heissen. Ihre Loyalität wissen wir sehr zu schätzen. Herzliche Grüsse Hotel ibis Rothrist

Lieber Thomas Vielen Dank für Deinen Besuch und den positiven Kommentar. Bis bald!

Dear Jorge Thank you for your visit and your review. I am sorry to read that during your stay not everything went as smooth as it should have. I will share your review among the team to better improve on our service. Thank you very much and we hope to see you back once again! Many greetings Manuel Fajardo General Manager Hotel ibis Rothrist

Dear Florence, Thank you very much for staying in our Hotel. We are glad that your experience was good in our hotel. We are happy that you were mostly satisfied with your stay. We will do our best to improve ourselves, so we can provide an even better service and experience during your next stay with us. Looking forward welcoming you in our hotel. Hopefully in the near future. Kind Regards, Hotel ibis Rothrist

Dear Gino, Thank you very much for staying in our Hotel. We will do our best to improve ourselves so we can provide a better service and experience during your next stay with us. Kind Regards, Hotel ibis Rothrist

Dear Eva, Thank you for staying with us and for sharing your concerns. We really appreciate it, as your opinion is very valuable to us. Hopefully you enjoyed your trip and will visit us again. We are looking forward to it. Kind regards, Hotel ibis Rothrist

Dear Guest, Thank you for staying with us and for sharing your concerns. We really appreciate it, as your opinion is very valuable to us. Hopefully you enjoyed your trip and will visit us again. We are looking forward to it. Kind regards, Hotel ibis Rothrist

Dear Guest We very much appreciate your comments regarding your stay at the ibis Rothrist Olten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Guest We very much appreciate your comments regarding your stay at the ibis Rothrist Olten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Guest We very much appreciate your comments regarding your stay at the ibis Rothrist Olten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Michael We very much appreciate your comments regarding your stay at the ibis Rothrist Olten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear James Thank you very much for your visit and your great rating. It was a pleasure having you here in our newly refurbished hotel and restaurant. We hope to welcome you back once again! Many greetings from Rothrist