Hotel in zona Royal Acres, Keswick

“For 3 nights and 3 days, we had no hot water whatsoever. We could not take a shower during the entire stay. It was extremely hot outside and caused us to sweat a lot, it was very uncomfortable not being able to cleann ourselves. This was supposed to be a great weekend as my wife graduated from the University of Virginia with her PhD. But we couldn't enjoy the ceremony or weekend at all because we stunk with body order and were sticky because of the sweat. The hotel called us a week before our...

“New, great experience”

“The potential of a 3.5☆ but for maintenance and staffing. The sheets were soiled and the toilet was blocked up. Regular maintenance and proper staffing could prevent these issues. So instead of a 3☆ they get 1.5☆”

“Great location, excellent staff, hotel in top condition.”

“Everything was great about the property and my stay”

“Ottimo ”

“Friendly and attentive staff Will definitely be back”

“I schedule to pay upon arrival and my room was canceled they told me because the hotel was booked and I didnt have card on file however they gave me a room...the room was clean the bathroom was horrible I complained and no one came to clean..I had to put a towel in the tub just to shower...the sup came to clean bathroom and told me that they will give me accommodation that never happen..however she did say the bathroom was dirty and maintenence will be fired bc of this...my whole experience...

“The air conditioner was loud, hard to sleep with it on. The room was clean and the staff were very pleasant.”

“Friendly and efficient staff. Room was clean. Easy to park. Only a 10 min drive to the downtown walkable area with lots of restaurants/shops/arts.”

“We had a great stay at Crossroads. However, when we checked in we had to wait an additional 1.5 hours for the room to be ready. 4pm checkin already is a little late, so waiting around another 1.5 hours not knowing when the room would be ready was a bit of a pain. It was made worse by Pippin closing at 4pm for a private event, so we basically had to sit around while we waited. They did treat us to a bottle of wine as an apology, which helped make the situation better. All in all, the amenities...

“Not ok”

“the accomodation, the sight nothing”

“Breakfast at the Farm Bell kitchen is very good!”